Ty Music Center (TYMC) - 5 Coleman St

Nicest people in the business! Very knowledgeable, friendly, helpful, and their prices are the most reasonable that I've come across. They're also very very experienced and will tell you (very polite and humbly) if what you're asking for could be a bit risky to your instrument. 11 years on, I've never had a disappointing experience with them, and you won't either!

Went to send my fresh guitar here for a needed set-up as recommended by many friends and all I can say is the luthiers here are very friendly and professional in their speedy services! The fees are also kept affordable. Highly recommended to all!

Went for the guitar string and replacement service! Reasonable price and good service ?????

Great services from the folks there. Bought a new bass recently, setup nicely and played well right away - even took it to practice two days after! Wide range of basses, guitar, and amps to try out on the spot. Would definitely recommend for all musicians!

The guy in the counter is very polite and respectful. Great services as well. I always go here for mod on my guitars. Recommended

For musicians, their guitar is often one of their most precious possessions. So, when something is not right with the guitar, many musicians would send it down for repairs. While cost is definitely a consideration, the most important thing to a guitarist remains whether the guitar is fixed properly. This is the reason why I am so disappointed with TY Music. I have been a regular customer of the shop for the last couple of years, and I have also recommended a number of my band mates to them. So, this time round when my guitar had buzzing issues, I brought it down to TY Music as usual. I specifically told the staff there that I was only interested for them to fix the buzzing on the guitar and was not concerned with how they did it. As most customers can relate to, fixing the guitar is the main concern, and we usually do not bother with the actual procedures so long as the guitar works well when we receive it at the end of the day. When I brought my guitars there in the past, the staff usually called me to let me know whether the guitar could be fixed (after they had diagnosed the issue), and to ask if I wanted to proceed with the relevant services. As such, I was expecting a similar procedure to be followed. However, this was not the case. I received a phone call a couple of days later informing me that my precious guitar was ready for collection. I assumed that meant that the buzzing issues were solved. The first sign of trouble came when I went to the shop to collect the guitar. The minute I tested the guitar, there was still buzzing. While I was unhappy, as a recently set up guitar should not logically be buzzing (this implies that the shop did not test the guitar before requesting for the customer to collect the guitar), I just informed the staff there to adjust the action again, which to their credit they did. I wanted to do a more comprehensive test after that but was unable to do so as I had to rush back to work. As such, I did a quick test and went on my way. When I reached home that evening, I took the guitar out to test in a quiet environment - there was still buzzing. I immediately dropped a message to the shop via their whatsapp to inform that I was returning the next day for them to fix the guitar. The next day, I went to the shop to ask them to check the buzzing out again. They took the guitar in, and a few days later informed me that they could not locate the source of the buzzing, and there was nothing they could/would do about it. I was quite unhappy with this irresponsible reply for 2 main reasons: 1st - Why did the shop proceed to service the guitar if they were not confident of fixing the guitar (If they had done a proper diagnosis prior and called me to inform that they could not fix the guitar's buzzing issues - then I would have had the choice to decide on whether to continue). As a follow up, I had brought my guitar to 2 other shops in the vicinity, and each of them conducted an obligation free diagnosis before telling me whether they could fix the guitar, and the costs involved. 2nd - Why hide the unsolved buzzing issues at the point of collection - I had to personally check the guitar to find out that they had not actually done a good job. To me, this indicates either poor Quality Control (Never check before asking the customer to collect) or dishonest servicing (Know that there are problems but hope the customer don't find out). Regular customers who help with Word of mouth referrals are usually an asset for any company. This is why I am so terribly disappointed with TY Music this time round. This shop has certainly lost this previously loyal customer, and also the other musicians that he has recommended to them. Fellow Musicians - Do approach this shop with caution today. Their service is not as what it was in the past.

My go-to guitar shop. Augustine, CK and team are not only the best at what they do, but they are also some of the nicest, most genuine and honest folks in the business. I've been a customer for over a decade and trust my most precious instruments in their good hands. Most recently, they gave my aging Les Paul a much needed overhaul. It was upgraded with Graphtech Ratio locking tuners, Faber aluminum locking bridge and tailpiece, new 500K pots and Orange Drop caps for that vintage taper along with a full re-wiring, toggle switch, jack and full setup. My Les Paul now plays and sounds like a dream. All parts used were stocked, recommended and expertly installed by Augustine and CK. So, if you're looking for a no-nonsense, one-stop guitar experience - give them a visit today.

Everything about my experience was great. I had bought a used guitar that was in serious need of a setup/restring to make it more playable. I contacted quite a few places who all quoted prices 2-4x what Ty Music provided. I brought it in (same day appointment) and they did the work faster than estimated. Their work was first rate. Totally transformed the playing experience. I don't think there's a better option for quality work at a very reasonable price. Glad I found them.