XTRA - 6 Raffles Boulevard #02-48 Marina Square
4.1/5
★
based on 8 reviews
Contact XTRA
| Address : | Singapore 039594 |
| Phone : | 📞 +88 |
| Website : | https://xtra.com.sg/ |
| Categories : | |
| City : | XTRA |
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Jess on Google
★ ★ ★ ★ ★ It’s known that they sell great furnitures but I was specifically looking for office chairs. Staff greeted me upon entering and asked what I was looking for. He quickly pointed out where the office chairs area are. Another staff who was already at the area also managed to explain to me the different chairs and their features. Overall great experience and very friendly staff.
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Ertem Esiner on Google
★ ★ ★ ★ ★ 1) They neither value the customers nor customers’ time. 2)They sometimes send $150 gifts sometimes don't. But both customers pay the same price. 3)Delivery time 7-10 working days for supposedly local stock. Local in Singapore or local in China?
These are not acceptable for a shop that sells $2k chairs. It is not just an item; it is an experience. But if it is ruined the first moment, then what is the meaning of it?
But it seems most of their customers do not value themselves either, so Xtra does not care. Buy or not. Most people will buy anyway, so let's make everything as convenient as possible for the seller.
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Olivia L on Google
★ ★ ★ ★ ★ Bought HM chairs and so far still loving it. Customer service is okay if they think you are buying otherwise they may seems cold when you enquire.
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Ryan Ong on Google
★ ★ ★ ★ ★ Great selection but staff lacking knowledge and initiative after multiple attempts to learn more about the chair.
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Stephen LPK on Google
★ ★ ★ ★ ★ Very overpriced furniture, go if you have deep pockets. The experience with the sale person there was not very pleasant, perhaps she knew I could not afford to buy anything there ??
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Persephone Tan on Google
★ ★ ★ ★ ★ Lovely, beautiful products but subpar, mediocre service. Staff does not bother to greet at all. While they have product knowledge, they tastelessly recommend product configuration without understanding the nature of the space we were purchasing for. I expected better from a shop that seems to brand itself as higher-end. Products were poorly packaged during collection as well.
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Justin Xiao on Google
★ ★ ★ ★ ★ I haven’t purchased anything at the store (yet). I enjoyed walking around and looking at their various display sets and arrangements. They have a great range from living room, bedroom and kitchen. I liked that they don’t have Sales staff follow you around and you are free to roam.
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ben ong on Google
★ ★ ★ ★ ★ Mona have been very helpful and professional in explaining the product. Bought a herman miller aeron there.
Loving the chair (size C) I am around 180cm. Perfect ergonomic and lumbar support for long hours of working / gaming. Mesh provide cooling feel for your back and butt area. 100% practical and highly recommended. (Best part is the chair had 12 years warranty) money well spend.
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