AireControl

4/5 β˜… based on 8 reviews

Contact AireControl

Address :

Northstar @ AMK, Singapore 569880

Phone : πŸ“ž +999
Website : http://www.airecontrol.com/
Categories :
City : Northstar @ AMK

Northstar @ AMK, Singapore 569880
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Khalil on Google

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AVOID! They’ve trained their service personnel to always recommend a chemical clean. I took the bait on chemical clean on the external unit because I was having issues with one of the internal units. The issue wasn’t fixed so the next time they recommended a chemical clean on the internal unit. I ended up using a different company and they managed to fix the issue by actually cleaning the A/C unit without the β€œrecommended” chemical clean by AireControl.
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Angela Lee on Google

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Booking was easy and convenient. Admin calls to confirm appointment. Technicians are professional, work fast and are very knowledgeable. Highly recommended!
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Zheng Qing on Google

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The customer experience with AireControl Service was excellent! The technician gave very honest, upfront information and advice after full system check. I initially called the service for 2 unit only (as it was given by I-Switch for free). After observing the very professional job he performed, I decided to let him do the service for my whole unit with topping up aircon gas as well. Their price is competitive and no hidden cost and no force sale. Will definitely engage them for subsequent services whenever needed in future.
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Poh Lin Wee on Google

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Started using this company because of the free servicing session after the switch of electricity provider. Ended up buying a servicing packaging from them. They are good in reminding me that the servicing is due and easy and quick to make an appointment. However, they are unable to solve my leaking aircon problem. The technician claimed that the chemical wash can last for 2 years. But the leaking problem occurs again after only 6 months. When I call them to enquire, the lady is only interested in telling me that my contract has finished, but do not want to address the issue that the chemical wash did not help in the leaking problem. Maybe they lack the knowledge on how to solve a leaking problem.
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Andro Artanto Lukman on Google

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Service guy cannot even open my new installed toshiba aircon. Ive been signed new contract with airecon for 1 year (4 times/year). Complained that "i cannot open! Then how?!" "If i broke the case then how?". Everytime come always rush and do half-hearted job. Nevermind such attitude, what kind of service guy cannot even open an aircon casing? So i nevermind just dont open and no need to clean the dust inside After that i arranged with another company. Very pro, easily open my aircon casing and clean very thorough. Don't use this aircon service company. Trust me.
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Luciana Koshiyama on Google

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BE CAREFUL! They overcharge on chemical overhaul saying that your Β fancoil unit is of a bigger capacity. Their website says that the price for a unit of 18000 BTU starts from $180 but they charged me $240 for a unit of 16000 BTU. I tried to communicate with them via email inquiring the reason for that higher price but no reply.Β In addition, for my surprise, when I was trying to check the capacity of my aircon unit andΒ looked at it closely, I found that they did a very dirty job on my wall. They put some silicon plaster impossible to clean up (as per photo).Β I was engaging their general aircon servicing for many years but after this I decided I won't continue using their service as well as I won't recommend anyone to do so.
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Kelvin Tan on Google

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They use the cheaper maintenance package to lure you in. However, "maintenance" as they call it is subsequently used by them scare you into replacing components of the AC or use services when it's not required. For example, they told me that the air was not cold because the thermostat was rusty. I had to change it twice in 2 years and my AC is only a few years old. The replacement would cost over $250+ each. How is it possible that the thermostat become faulty after 1 year when it was fine up to then. Other times they would tell me the condenser temperature was rising and it indicates the fan is dusty. If not repaired it will damage the condenser. To clean the fan, it would cost $200+ which only involved pointing a high pressure nozel to blow off some dust and that was it! Absolutely ridiculous. I would definitely not recommend them to anyone. Save your money and try another company.
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Esther C on Google

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To be fair, AireControl on-site technicians and supervisors are WONDERFUL. They are professional in conduct, friendly, knowledgeable in all technical aspects of aircon repair and servicing, I would have given them a 6 Star review. The supervisor Mr Peter was especially wonderful. My gripe was with the customer service officers. My three encounters with them for queries and appointment booking had been unpleasant. They were curt, impatient and not entirely helpful, which was really a shame, given the quality service provided by the on site technicians.

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