Alerisa - 100 Peck Seah St

Affordable, excellent service and customised gowns suited to your needs! Highly recommended

Love the gown! Very reasonable price and excellent service. Highly recommended :)

A Great Place! Highly recommended? ? Thanks to the 3 girls (Shania and another 2 girls ) i dont know thier name.hee Apreciate On Your Excellent, Friendly and Easy Going service.. Finally we get what we wana get ?? Thank You Kleid Gown ????

After interacting with Kleid Gown, I know for certain that Valerie Yap and Shania Lan below are actually employees of Kleid Gown. They are just boosting up their reviews of the place. That is sad. TERRIBLE EXPERIENCE WITH THIS PLACE. At my first visit with Kleid Gown, I showed them photos of a designer dress that I would like to have replicated (Zahavit Tshuba's Naama) and express to them that wanted it as a champagne colored evening gown, not a wedding gown. I explained that my husband and I got married back in January and that we were having a reception in the US to celebrate with family and friends. Shania, the sales girl, shows me a lovely stretchy saluna sildol fabric that she suggested the dress being made in (remember this point for later). Kleid Gown quoted me around $800, which was around the same price quoted from the tailors in Far East Plaza, so I decided to go with them since, after all, they are a bridal shop so I thought they knew what they were doing. But I was wrong. When I decided to engage with them to make the dress, they gave me a firm quote of $880 and then outlined the process for me: 1. Make a 50% deposit by bank transfer or credit card 2. They would make sketches and ink it after no changes are made 3. Sourcing of fabrics and colors 4. Once fabrics are chosen, they will start making the dress 5. 1st fitting 6. Patchwork and embellishments are attached 7. Final fitting So I made the bank transfer of 50% (after I got a $50 discount from some survey) and then Kleid Gown scheduled me in for measurements, all the way in Khatib. The tailor took my measurements and then I was rushed off since she seemed quite busy. Before I left, I asked Shania, one of the employees what the next step is, and she vaguely said in a few weeks. Ok, so I guessed I would get the sketches (step 2) and see the fabric and colors (step 3) in a few weeks then. Wrong! Shania called me in to the shop in Ubi and lo and behold, there is a dress in a spanking WHITE stiff satin, not the **champagne** color saluna sildol that we had discussed in the consultation. Excuse me, Kleid Gown refers to the color as "ivory." Kleid Gown had completely skipped steps 2 and 3, which are absolutely crucial in making a bespoke dress. They never presented me with a fabric swatch or colors before making my dress, and the one fabric swatch that they did show me, they didn't even use. Then Kleid Gown insisted that I had agreed to ivory satin, but I had never confirmed this as I was awaiting for fabric swatches to be shown to me. All I have is a receipt from them after I transferred my 50% deposit, which they refused to refund to me. They did offer to remake the dress in the saluna sildol fabric, albeit it would still be in the white/ivory color. This was so they can cut up the original dress and reuse the parts to make the 2nd dress. Uh, cut up? Excuse me? And it would still be white/ivory, not the champagne that I had asked for -- what is the point of getting a custom made dress if it is not in the correct color?? I attempted to negotiate with them to remake the dress in the correct color and the correct fabric, but they demanded a top of an additional $400, making total cost of the dress 150% of the quoted price. Um, no thank you. They refused to refund me my deposit despite them not following through on their design process, so I was left to file a claim at the Small Claims Tribunal. After a long drawn out process, the court ordered that Kleid Gown refund me only half of my deposit to be fair to both parties since the work was completed. In sum, I paid $215 of a dress that I do not have since Kleid Gown refuses to give me the dress, finished or not. This is speculation, but I think that they will finish the dress and put it available to rent to unsuspecting BTBs. Oh, by the way, the dress only cost them $300 to make -- therefore 2/3 of that unfinished dress is paid for by yours truly. And what do I have to wear to my reception in October? NOTHING. Thanks for the terrible experience, Kleid Gown.

Great place for brides looking for minimalist chic wedding dresses. The workmanship of the dresses are great and comfortable to wear, the staffs are friendly and know what I like. Definitely recommend!

Really love the gowns at Alerisa which are pretty and flattering! Great recommendations were provided during my appointment and we had a really pleasant experience! Highly recommend to all brides to be to find your minimalist dream gown! :)

I engaged Sheryl from Alerisa to design my bespoke wedding gown after visiting their studio and trying on a few of their gowns. The simplicity and minimalist aesthetics of their gown design and choice of fabrics was what gave me the confidence that they will be able to deliver THE gown. Alerisa did not disappoint, the gown was exactly what I had envisioned and more :)

Choosing Alerisa to rent my gown from is a decision I do not regret. (: Every appointment made with them was effortless and I sincerely appreciate cheery Charis and the efficient auntie seamstress who helped me feel comfortable in my wedding dress. Tips on suitable hairstyles to match the dress were also provided and I loved that they provided a steam iron to help me ensure that my dress looked perfect on the actual day. Moreover, the dress felt absolutely comfortable against my skin and I loved moving around in it, without fear of any wardrobe mishaps! Thank you so much, Alerisa, for providing me with the perfect gown! I would highly recommend other brides to engage them too. (: