Anytime Fitness - 05-01 Bukit Batok West Ave 2

Terrible customer service. The manager is rude on the phone regarding issues on payment and very unprofessional. Do not recommend! Will quit after the membership ends not going back to this poor management gym .

The gym is well equipped , well maintained ! But the management and staff truly a disappointment. First of all, no updates via email that should book an appointment. Was only told when I walked in. Secondly, staff has different says. Some are rude as well: especially the Malay staff. I am not a regular here, maybe that explains why I was treated this way. P/s : not my first time encountering this issue with the management and staff here in CSC bukit batok. Please fix it !

Horrible Covid19 management. Literally almost all surrounding ANYTIME fitness outlets are opened already 24 hours for months (as should be in it name) and this outlet refuses to live up to its name. As someone who works an 8am-6pm job, I cannot gym in the morning now because the earliest the gym opens is 7am. I'm left with the choice to gym at horribly crowded after work hours with little energy that I have left after work. Please sign up for other gym memberships nearby like gymmboxx at Jcube that has reduced crowd (based on google), lower cost and opens much earlier (closes much later too). To make the situation worse, equipment in the gym has been massively reduced. Customers bear all this and still pay the same gym membership rate. Absolutely unacceptable. FYI: Members are already complaining on their social media platforms and nothing is done. Due to Covid19 in the early phases, their previous operating hours were 6am-12am now they open as late as 8am on weekends and close as early as 10pm.

You can engage yourself in fitness activities here virtually anytime.

Cosy and comfortable gym area. The bldg is in nature. All equipments are new. One of the Anytime Fitness branches which is comfortable and nice to exercise in. Spacious and lit up well.

On 21 Jan 2022, I the club where this AF outlet was situated experienced a blackout. However, at the time of my visit, it was still open with many patrons still inside. I waited for my turn to use the rack, set it up & did my warm ups, ready to finally do my first set after a while of waiting. I was then kicked out of the gym because they said they had to close due to the blackout. I was disappointed but understood why they might do it. However, what was deeply unforgivable was minutes after I and several other patrons were kicked, they resumed service. I was already on a bus back home. I was furious. It felt like they spat in my face. I came back later in the evening to resume my rudely interrupted workout, only to be kicked out of the gym mid workout because the gym was to close at 11pm. It is 2 years since the start of the pandemic and by now, almost all AF outlets are 24/7 except this one. I work a night shift job and it would be really convenient if I could gym in the wee hours of the night. I deeply regret signing a membership contract with this subpar gym. I highly recommend potential patrons to look at other nearby gyms in the area such as gymboxx and another anytimefitness outlet (both actually 24/7) in jurong east or the AF outlet at hillview.

management is horrible and extremely unprofessional and rude. witness manager scolding interns and making unprofessional remarks during their working hours. I feel as if this is really unprofessional as a manager, especially when you are supposed to be mentoring them.

Gym is spacious. And place is nice. It feels good when you go to gym. Early morning gym is almost vacant. Only issue is that most of the time weight plates are not racked.