Audi Service Centre - 55 Ubi Rd 1
4.1/5
★
based on 8 reviews
Contact Audi Service Centre
| Address : | Singapore 408699 |
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| Phone : | 📞 + | ||||||||||||||
| Website : | http://www.audi.com.sg/ | ||||||||||||||
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| City : | Audi Service Centre |
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Andy on Google
★ ★ ★ ★ ★ I haven't been here for a few years and they still treat me with respect when I return. This place has been remodeled into a five-stars hotel ambience. I'm happy to meet my senior service advisor Mr Lim for a quick catch up and test drive. He's highly regarded for his experience and professionalism.
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Choon Heng Peck on Google
★ ★ ★ ★ ★ Great cafe style setting for you to wait comfortably while the service is being carried out.
Choice of coffee and other beverage to go with Danish and nuts.
Very comfortable and cosy.
Just wish that the pantry staff is less rude to a person wearing company uniform.
I couldn't find policy stating that customers are to be treated differently depending on what they wear or what language they speak.
Speaking Mandarin shouldn't make me a second class customer.
Please enlighten me if i should dress up more appropriately for future service appointment and wear a fake accent to try make myself "Attas" in order to get a proper treatment.
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Khairul Sufian on Google
★ ★ ★ ★ ★ My advisor Joseph Teo is very knowledgeable and patient. All my car problems have been successfully resolved without any major issues
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Jason Yong on Google
★ ★ ★ ★ ★ Terrible customer service on the accident repair.
My case pending for 2 months already still no follow up by Audi.
Emailed them 5 times and calls, since more than 1 month ago, no reply, no response and no call back. There's no after sales service, after car sales.
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Helder Queirós on Google
★ ★ ★ ★ ★ For a premium brand, covid has done it wrong... would expect a much better customer experience with car delivery properly cleaned and cared for during service, but that wasnt the case... the washing is now a brushless machine which in a couple mins does almost nothing... vacuum car? Nopes... clean the dash, steering, etc and make it more presentable? Guess that's asking too much... Still it was a fast same day service delivery, so that's a plus... but got to love the remarks! Such as: tyres still above 3mm depth and good condition and asking me if I should swap them already... as I said no then get a note as : "front tyres at 3mm, not changed per customer request"... must be a new fear tactic to make more easy money
Overall, would simply expect more of a premium brand... felt I could have much better service in private workshops rather then official brand...
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chengann tan on Google
★ ★ ★ ★ ★ Premium brand. Posh decoration. BUT Impossible to get quick attention if the car has a fault. Appointment is on 2 weeks wait. Slow and short handed. Not the staff fault as they are trying their best by working long hours. Mr Lim is great and tries his best to help. Please hire.
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Seopake Tan on Google
★ ★ ★ ★ ★ Matthew was attentive and helpful during the car servicing. Although i did not request for car keys batteries to be changed, he replaced them as complimentary service. I appreciate his efforts.
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Josh Lim on Google
★ ★ ★ ★ ★ Have been coming here for the last 4 years for car servicing. It’s a decent looking place with ample seats. Good service every time. Before Covid there was a small bar that serves coffee and snacks but they closed that due to Covid, which is a pity. I stay nearby so it’s really good.
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