Broadlink Experience Centre (SG) - 186 Woodlands Industrial Park E5

Staff was friendly and demonstrated what I needed.

Good place to visit for smart home stuff. Helpful staff and cheap products. Recommended.

Remote control for airconditioner works ok but the switch is horrible... 1. status is not synced between app and the actual light... 2. One of the Switch got damaged just after 2 days Since you are the official broadlink official store in Singapore, I thought that a review should be left so that you can feedback to broadlink cause they no reply me...

The experience was amazing and the cost is really affordable to do up your entire smart home! I met Jonathan through a referral and he patiently explained how a smarthome works, from RF to IR to Electrical wirings and the works (I havent even bought a single thing yet at that time). The service was immaculate and the products were wonderful, you may find their products online elsewhere on their reseller sites etc but I feel, with the little extra we are paying their customer service makes up for more than it (the warranty from them as well). He has also helped me planned my home wiring. and my initial purchase was only SGD$86. I did not even commit a second purchase yet the after sales service on troubleshooting was also top notch. Obviously i went back to him for more and decided to get them to up all my switches in the end. Now my home is fully voice controlled. I genuinely recommend this company for your smart home needs. their show room is clean smart and very welcoming too.

Superb customer service and friendly staffs! I travelled all the way to their showroom just to get hands on experience with the gadgets and with the patient and thorough explanation by Mr Jonathan I'm pretty sure my trip wasn't wasted. Items are placed neatly and in a very clear and orderly manner, together with an orientation provided by Mr Jonathan makes everything much simpler and easy to understand. Very honest, humble and likeable person paired together with good quality products, would definitely return for more. Thanks for the good service Mr Jonathan and staffs!

Great experience with the customer service here. Was curious if the RM4 Pro would work with my ceiling fan/light combi, staff was patient in explaining how it works, how to set it up and how to get my smart home assistant (i.e. Google Assistant) to recognise fan/light separately. Worth the trip into the industrial estate haha! Overall very good, recommended!

Convenient and cozy place to test out home automation stuff! Staff were friendly and really knowledgable and items were on sale. Free parking available for those who drives, shuttle bus for those who don’t, what more can you ask for! Highly recommended for all home automation enthusiasts.

Nice experience centre and friendly and helpful staff. But unfortunately after investing and building my entire home on Broadlink, and spend a few thousand dollars on switches, remote controllers, sensors, I totally regret my decision. Within a few months, devices get disconnected and failing. Troubleshoot with their technical support, and the only means was to tear out my switches and bring back to the experience centre to change. If you don’t have the electrical skills, you have to get your electrician to take it out, and when they change a new one, your electrician has to install it back. (Paying 2 trips) And my remote controller also failed on me. I have to disable and re-add the device. This means other sub devices has to reconnect again, my automation has to rebuild again. After 2 months, I gave up troubleshooting as I have to spend every week to do this. I switch out every to Zigbee platform and never had a single problem ever since. So my advice is think twice about using Broadlink.