cAL - 45 Tras St

Their Instagram highlight states that their regular teeth whitening trial price is $98 while intense teeth whitening treatment trial price is $108. I made a booking on their website and ticked intense teeth whitening. When they texted to confirm my booking by asking for $108 payment, there was no mention that the intense treatment requires an additional fee, nor was there any mention about $108 being the regular treatment. Not pleased to then be told during the appointment that I needed to top up an additional $20. Treatment was comfortable but the colour became a bit patchy after the treatment. Will not return.

Place is extremely nice and cozy, my therapists and consultants were always very friendly, accommodating and never pushed for smth you don't want. It's worth it even just for the experience of spending some 'me time' or a day of pampering yourself.

Tried the intense teeth whitening service. The service at the start was lovely because I was caught in the rain and the staff immediately provided me with warm water and allowed me to dry off before our session. Each step of the teeth whitening process was well explained and my teeth did become several shades whiter! The hard selling, though, was a real downer. After seeing the results, I was interested to hear about the package but refused to buy, since it was just too many for my needs (staff first suggested 12 sessions). I felt accused and trapped when the staff mentioned out of context, that I had said earlier that I had concerns with my teeth colour in the first place. She kept refuting my reasons and counter offered with fewer sessions. I finally agreed to signing for 3 sessions since I was pleased with the results anyway and had events coming up. Staff quickly ushered me to the cashier and responded with “omg thank you i love you” and I was even more ticked off because it was now even more apparent she was doing it for the sales, and as if my purchasing of the package was a favour to her. It was a good visit up till that point which really ruined the experience for me. I was truly willing to return but this makes me hesitant because I would hate to feel ‘trapped’ again.

If you're looking for an amazing body sculpting experience, I highly recommend CAL. I signed up for CAL Gym Membership and I saw results after just 3 sessions - and the best part is, it's affordable and there's no hard selling like at other beauty/massage places. The staff are knowledgeable and friendly, and the place is clean and beautifully designed. Thanks, CAL!

Did an intense teeth whitening today and was really happy with the results. The treatment was comfortable and my teeth indeed did not have any sensitivity after the treatment. I don’t know if I’ve misheard her name but I remember it as Janice (sorry if I got your name wrong!) She was very friendly and made the entire process a pleasant one! Thank you again!

Was excited to try the intense teeth whitening treatment at $108, but when I came down to the shop the lady said I had to top up $20 extra for the intense treatment. I showed proof of the email which stated ‘Intense Treatment’ but was told that they usually will let the customers know only when they arrive at the shop ‘so as not to scare them’. Felt cheated because this wasn’t stated at all on text nor on email. I liked the friendly service and the interior vibe of the store, but above all, I didn’t like the dishonesty so will not return again. Should have read the other negative reviews before the purchase.

Recently back in town and in need of a good and reliable salon, at a friend’s recommendation I went to cAL. Honestly speaking, after experiencing a number of salons locally and regionally in different countries, cAL is the best that I had. First time at the salon, the customer services and attitude are the one of the best that I would never complain. Jacqueline attended to my queries very patiently and offered the best current deal that serve my needs for facial treatment. This salon is also one of the very few I went that had never tried hard selling any of its products, services, and packages to me. Jacqueline asked my needs and expectations, introduced the range of products and services offered by the salon, tried to tailor the best for me weighing between the costs and benefits that I could receive from the treatment. As a consumer may experience, I did not understand that well with most of the product terms and industry jargon, Jacqueline patiently explained each of them to me and put things in lay-man terms so that I could understand the concept better. The entire process was of high level of transparency and respect; the manner Jacqueline advised made me feel so comfortable to be there and have the salon on my to-go list. On my first visit I decided to try the facial treatment that is worth the value, and I am sure I will be back again for the high-quality treatment and service. The salon ambience is also very relaxing, the simplicity, music, lighting, and scents create enjoyable atmosphere. For those that who need a professional beauty salon, look no further!

Great experience with my skin treatment at CAL. I love how cozy the place feels! The moment I enter the salon, it feels like I have been transported to a different place. The specialist was helpful.