Carro - 28 Sin Ming Ln

Our purchasing experience was very smooth with Carro. I felt like Dominic (our sales representative) was very professional and sincere. We got the feeling that he was genuinely trying to recommend the best deal to us and he made extra effort to ensure the car was delivered in a good state. Overall very happy with the entire process and will definitely recommend Carro and Dominic to our friends.

I’ve dealt with many car dealerships in SG but buying a car from Carro has completely changed my experience. It’s use of technology to enhance customer experience is very helpful for consumers. In addition to that, Jonathan Lee, the sales rep who helped me with my purchase has set super high standards in customer service excellence. His professionalism, experience, honesty and transparency has been key to me purchasing a car with Carro. Constant follow ups on the process / status of the car has been superb. Super responsive and very patient to answer all my queries. Follow-ups on issues I faced with the car after purchase has been awesome and reassuring. Jonathan has set a new standard in this industry with customer service excellence and Carro should be very delighted with staff like these as this reflects very much on the brand. I am excited for Carro to change the car dealership industry with its various offerings and service excellence with sales reps like Jonathan. I highly recommend all to get in touch with him for your next car and you’ll see what I’ve said above for yourself :)

Fantastic experience! I was assisted by Dominic for my trade-in and purchase of a second hand car. Entire process was fast and, more importantly, transparent. Dominic explained every step of the process, was upfront with the prices, took initiative to make sure I was getting a good deal, and kept constant communication going throughout the sale and purchase. Carro offered detailed inspection reports as well. Very happy I got what I was looking for, and drove off with a sense of assurance that I didn't get with many other dealerships (: @Dominic thanks again n all the best!

The process was very smooth from the start of asking for quotation up to the day of handing over. The sales team were very professional and is very knowledgeable in their products. Special mention to Dominic who was very transparent and helpful throughout. He was very patient and prompt in answering all queries. I recommend for those interested in Carro to look for Dominic. Other than their quality sales service, the cars they have is also in good and pristine condition. They take pride in ensuring that the car goes through a thorough checks before they put it up for sale and eventually handing over to potential buyers. Overall, I am more than satisfied with my experience at Carro. I recommend those who are still having doubts about Carro or still looking for your dream car, to approach their friendly Staffs.

Firstly I would like to say that Carro has given me a very good impression when they sent me the link to view the car. When we went down to the showroom, Jonathan was assigned to serve us. We were very happy with his excellent service and importantly, he made us very comfortable so we have decided to purchase the car from Carro. We thank Jonathan for his patience with us as well. I will surely recommend my friends or relatives if they plan to buy car.

Bought our first car from Carro and had an amazing experience. It was smooth and easy transactions. Excellent service by Jonathan. He is so patience and explain to us every details. Thank you Jonathan. Highly recommended!

D' day 27.5.22 has come handover car & key. Feeling sad to depart that it has served us well....During the transfer process with such professionalism, transparency, clear explanation put things at ease. No better words than "THANK YOU VERY MUCH" to the personnel who served. Shall spread the good words. Keep Up.

Absolutely enjoyed the process of purchasing a second hand vehicle from Carro. It's definitely refreshing to step away from the typical, traditional second hand car dealers in Singapore. It feels great talking to someone who is informative, direct and most importantly open. To me, Carro seemed to have made buying a second hand car frustration free and driving away feeling assured. Wish more dealers are like this. Thank you, Jonathan (Lee) and Carro.