CHICHA San Chen @ Novena Square - #01 - 07 CHICHA San Chen @ Novena Square

2.4/5 based on 8 reviews

Contact CHICHA San Chen @ Novena Square

Address :

Velocity @ Novena Square, Singapore 307685

Website : https://www.chichasanchen.com.sg/
Categories :

Velocity @ Novena Square, Singapore 307685
S
S Yzy on Google

Severely understaffed. Visited around 7pm. 2 staff busy making tea only dont even have a staff manning cashier to take order. Waste time
R
Ryan Gushi (三点金) on Google

Fresh brewed tea from Taiwan! Love it anytime of the day! Every cup is freshly brewed with tea leaves espresso styled, coupled with either fresh milk or pearls. 赞?! Sightly more expensive than the rest of the BBT chains but I can understand why. Quality is the key, no compromise ?. One of the top BBT stores in SG.
l
lois poh on Google

i don’t know why everyone is complaining about the queue. okay there is quite a bit of a waiting time, sometimes it gets even worse. but that’s on you. secondly, the customer service is alright, they are busy making all the deliveries go on time and balance the in-person orders. not to mention their super good bubble tea. 5 stars!
k
karin on Google

Service not the best but tea is of excellent and consistent quality. ⭐ Be prepared for long queues during peak hours though!
I
Ian Binny on Google

The tea here is great. Good quality and worth ordering. Only issue is that there's not a lot of options. I guess they want to concentrate on quality rather than quantity, but they may lose out to other bubble tea shops that serve a wider variety of teas
S
S L on Google

Waited for 10 mins. Asked where my drink was and was told to wait another 5 minutes. There was no queue at all and they were just preparing delivery orders. I only ordered bc there was no queue and I only ordered one drink. Don’t bother with this place I think you make your own tea also faster. Also maybe if I hadn’t asked it would’ve taken longer. If your outlet only wants to do delivery orders and value them over customers waiting in front of you then maybe you should’ve opened a cloud kitchen instead???
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Fikri J on Google

Still puzzled as to why this stall has been rated so poorly. Visited them twice during lunch hour and both times were a pleasant experience. Nothing to complain about. The staff were friendly and excellent. Service was fast and fuss-free!
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Gabriel on Google

$5.30 for the mango cream pie. Enjoyed it. The drink was of good and consistent quality. The price is slightly expensive since the drink is small and there were no toppings in the drink. They can do better with this mango cream pie if they had added pomelo bits or sago. The service is okay, not many people queuing, took about 5-7 minutes to get my drink. Overall: 3.5 stars.

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