Dr Scinn Aesthetics

Currently doing chemical peel and hair removal treatment here. Price wise is pretty reasonable, location wise not bad, its in town. A pity there's no shelter from somerset mrt station to tripleone somerset for now.

I did my fat reduction treatment here. In need of it to get it back in shape after years of excessive drinking. So far so good! Been for a few sessions already and seeing encouraging results. Highly recommended!

Found the services to be quite rude and a lot of hard selling. And the aestheticians would go out saying they would consult a doctor. Note that patients would be comfortable after seeing the doctor, but maybe customer service was not their top priority.

I had a very bad experience at Dr Scinn Aesthetics and so this is for would-be customers who might fall prey to their dishonest sales tactics. I was offered a trial session for their LPG treatment. On the phone, I specifically asked if it helps to lift the face particularly around the jawline and double chin area. The staff over the phone said yes it helps and to just give it a try first. She said the consultant will let me know more about the treatment. I later found out that the treatment is not done in the medical clinic but is done at their beauty salon. They are right beside each other. Yes, I fell prey to the marketing name ‘Dr Scinn’ and thought this must be a legitimate and trustworthy place. Upon reaching the establishment, there were 2 staff at the counter and one whispered to the other (loud enough for me to hear) that I am not a suitable candidate. But she still asked me to fill up my details on a form and signed my consent. I was then ushered into a room and the staff who was called Eileen, took a photo of me and asked me to wait for a bit while she asked the ‘doctor’ if I’m suitable for the treatment. Within a few seconds, she reappeared and said the ‘doctor’ recommended me to sign up for 13 sessions of Venus Legacy. She went on and on for 20 minutes and tried to up sell me this Venus Legacy. Only when I asked about my LPG trial, did she say I’m not suitable for it. And that my cheeks are not FAT and SAGGY enough. And Venus Legacy is better. Claimed that it will help to lift the face and not burn away any fats which might make my face look gaut. Firstly, I came for the LPG trial and if I were not a suitable candidate they should have said right from the start. Over the phone as well as when she first saw me. Instead of data mining and making me give up my information before saying my face is not ‘fat and saggy’ enough for LPG treatment. A total waste of my time. Secondly, I have never been to any medical clinic or beauty salon who asked me to sign a package of 13 sessions when I have not even gone for a single trial. She claims the doctor saw my photo and thinks 13 sessions is right for me. Wow, really? The doctor didn’t even see me in person and I did not even go for one session for the doctor to evaluate exactly how many sessions I require. It is like prescribing a few months of medication without even checking patient’s response. Thirdly, what she said was completely false. A simple check on LPG endermologie website shows that it treats double chin. And not just ‘fat and saggy’ cheeks as claimed by her. Also, Venus Legacy ‘uses heat to naturally boost collagen production and break down fat cells’. Yet she can tell me it doesn’t break down fat cells at all. The staff is obviously not well trained, provided wrong information and tried to up sell me something after getting my data. I wasted time traveling down to their beauty salon, wasted time filling up my details and listening to their unconvincing sales pitch. Now I have learned my lesson. Any promotion of ‘free trial’ is probably too good to be true. I wonder how many people who went down for this trial session have ‘Fat and Saggy’ cheeks. Probably only a handful. The rest will probably give away their personal data and waste their time like how I wasted mine. Lastly, they could have mentioned ‘only for customers with fat and saggy cheeks’. But of course they wouldn’t do that. If not how are they able to get free personal details from you and up sell you 13 sessions of some expensive treatment?

As an existing customer of their sister company (Scinn Medical), I am happy to know they have expanded and offering more treatments these days! Now that I can do all my treatments in the same place, just next door. 5 stars for their service quality; they treat existing patients well unlike some other clinics/spas I have been to.

Dr Kenneth and Dr YY Tan are both kind doctor. Service is good. But the receptionist need to improve service quality.

Saw their promotion for the free underarm whitening trial and decided to give it a try. was advise by Eileen and can say that she explained to me clearly on what i enquire. its no obligations and i was given enough time to consider if i would like to take up a program with them. Decided to try out the treatment with their centre and took a program of 12 sessions. Would rate them 4stars and kudos to their good service.

very pleasant experience for my laser and facial treatment. the doctor was extremely patient in answering my queries and the staff were all very friendly. the price point, although situated in a premium location at Somerset, is actually really competitive and always happy to visit again!