Hazel Florist & Gifts Pte Ltd - S)536200 Hazel Florist & Gifts Pte Ltd
3.3/5
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based on 8 reviews
Contact Hazel Florist & Gifts Pte Ltd
Address : | 8, Singapore 536200 |
Phone : | π +877 |
Postal code : | 8 |
Website : | https://hazel.com.sg/ |
Categories : |
Florist
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Peggy Lee on Google
β β β β β lovely customised per my partner instructions. come with an wax inked enveloped with cards and all!!!
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Hooi San Koh on Google
β β β β β Regretted not reading more of the reviews before I placed an order. The after sales service is non-existent, and I had to call more than 10 times before someone finally answered my call and was unable to explained how and why my order will be delayed. Super frustrating experience! Not only did they failed to deliver, they still insist I write in to them to request a refund lololol. I wrote in but they just ghost me. Obviously nobody gives a toot about service recovery, the management doesn't care enough that this company has ruined an important occasion for a customer because of their incompetence. Strongly strongly do not recommend, unless you would like to order at your own risk.
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Long Long on Google
β β β β β Thank you Hazel florist last min arrangement for my 10years wedding anniversary. Deeply appreciate ??
Especially to Ms Shernet & team for arranging the flower n cake for my wife. Wifey love the flowers and wrapping paper matching.Both wifey & Kids love the cake too.
Wishing you & your family healthy & fulling your dream soon.
Once again thank you so much Shernet!
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Steph Y on Google
β β β β β One of the worst if not the worst florists ever!!! Really regretted that I ordered a $100+ funeral wreath from Hazel Florist for same day delivery. The stand was crooked and tilted forward like it's about to fall down. There is a big gaping hole in the centre of the flower arrangement. The paper was hastily stuck around the stand. Such embarrassment to gift this flower wreath. Shoddy handiwork to say the least. Their photo is so misleading. What a rip off paying a high price for a lousy product. Please people stay away from this florist!!! You can get better value elsewhere. Their customer service is also non existent.
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Suzy Rosy on Google
β β β β β They never let us down on their creative flower arrangements by their designers, helpful & accommodating provided by the staff, especially Joey. He listens & help us well in our orders. Thank you!
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G L on Google
β β β β β Extremely grateful for the amazing bouquet I had received on a last min request. Sincerely appreciate the patience and understanding of both the in-charge and the experience florist. I am over the moon when I receive the bouquet which was meant for my ROM. It was more than what I had expected ~~~
Thank you so much for the meticulous work and effort, I really do appreciate it from the bottom of my heart. Definitely will recommend it to others and I will be back =) Thank you once again.
(Ps. Thank you for the patience on all my weird questions and requests, you guys are simply amazing folks! Please do keep it up with the great job and all the best!)
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Yap Yap on Google
β β β β β We received this new year gift, one stalk of orchid already dying and dropping , supposed to be auspicious gift. Contacted the florist and they did not send any replacement. Disappointed ?
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Germaine on Google
β β β β β Requested for the conversion of their Bloom Box to bouquet form. However product received differed greatly from expections. But the company was sincere about feedback and immediately sent a replacement flower for 1 for 1 exchange within a few hours. Unfortunately due to miscommunication issues I had already purchased and added filler flowers to the existing bouquet. Seller was kind enough to give the replacement bouquet free of charge delivered to my location. Replacement bouquet is of different design and flowers but much better than initial bouquet.
Rated 4 stars for the excellent customer service. Thank you Hazel Florist.
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