HDB Sims Drive Branch - 61 Sims Dr
3.1/5
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based on 8 reviews
Contact HDB Sims Drive Branch
| Address : | Singapore 380061 |
| Phone : | ๐ +8 |
| Website : | https://www.hdb.gov.sg/contact-us |
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Revenger Lee on Google
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Tin Jong Lim on Google
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Anjin San on Google
โ โ โ โ โ HDB branch office.
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Arjun Kharidehal on Google
โ โ โ โ โ Very efficient and fast moving queues!
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Scarlet on Google
โ โ โ โ โ Very slow operation. Average 40mins++ to serve a person. And only ONE counter is opened.
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Muhammad Shahari on Google
โ โ โ โ โ Patiently waiting for my q no. However a lady pop up and go to counter 4 and just sit there asking question to the officer. And the officer can entertain her about half an hour without her taking the q no. Is this called good quality and fair service..
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Nigel Dcruz on Google
โ โ โ โ โ Only 1 counter open for operations. 1-2 officers sitting to distribute que numbers via a machine. Very inefficient operating model. Can understand that the staff are rather old and the Uncle at the counter is always polite. Still much can be improved for the operations.
Perhaps the manager if he/she bothers to read google review can consider letting customers take the que number themselves and deploy the remaining 2-3 counter staff which is more useful for residents. This is will put less strain on the single counter staff. It is not easy for the single counter staff to serve everyone with the highest level of politeness and it cannot be expected that this sole person is not stressed. In this manner, the task allocation is not suitable for elderly workers.
Hopefully beside customers welfare, hdb will look at improving their staff welfare. A happy worker will make a customer happy.
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Budi Chen on Google
โ โ โ โ โ 17 August 2021, visited the office with my brother. Served by a young lady. Very bad attitude, after several discussion, insist us to contact head office through, our case she donโt in charge. We told is there any other way because this is urgent, insist we write and reply email. I ask if elderly how to write email, she immediately reply, โyou are not !โ.
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