Hmlet Gilstead Two - 2 Gilstead Rd

As we've been coming from overseas we had to rent this place via virtual viewings and by trusting the Hmlet agent. We were told that the sound of the current noise construction going on would be 'bearable'. As this is quite a subjective term we made clear that we would need to work a lot from home. Hmlet fooled us big time against a way too expensive price. Every day they are drilling from 9-6 and it does not seem like it will stop before our 3 month rental period will be over. We've been asking for a desk that we could put in the room that has the least noise complain to be able to work from home. Instead, they gave us back an ikea bed tray of 30 dollar that we could use to sit on the bed... We've asked to be changed to a different apartment or a discount to make up for the false assumptions... We've been asking for a solution for over a month and are still waiting for a reasonable solution. As it doesn't seem like they will help to seek for a solution, it leaves me no other choice to leave a really poor review. Even a referral discount was not possible, but if you continue to service your tenants like this you'll loose lots of referrals anyway.