Koze Pte Ltd - #08-07 A'Posh Bizhub

I think they very good

Seeing that all the previous reviews below are fake and written at the same time, this is going to be the first real review of KOZE. Cher and Yang are unresponsive and irresponsible project managers. Apart from not being able to fulfil their basic responsibilities, they do not even know what is going on with our renovation most of the time. We find out more from talking to the workers on site. We also found out their prices were very steep and we paid more than double for a small flat renovation like ours. Design turned out passable but not worth the price and it was a nightmare working with them. The fact that they create fake Google reviews is very telling of their ethics and I would not entrust people like this to our home.

When we started sourcing for an ID back in January 2021, there wasn't many reviews on this company, despite the fact that they have been in business for a couple of years. It's only recently that we realised all the "5 star" reviews were created at the same time, around 3 months ago. How coincidental is that? And I believe the earlier 1 star review is true to its core as we experienced so many similar unfortunate events. Back before we signed up, ID promised the sky and heaven. Given that he is a rookie in the business, he said he wanted to prove his standing. We signed up with them because of his sincere attitude. However, it turned out not to be like this. We had to chase him for many things & 3D drawings were not up to our preference. Despite after communicating what needs to be changed, they did not come back with a 2nd one & went ahead with the work. Hence, we had to go ahead, not knowing exactly how our place would turn out to be. At times, there won't be any response from him as well. Interior styling was supposed to be part of the package but none was provided. Protection was also not laid properly unlike those that we have seen & experienced. We ended up having defects & although they tried to rectify, some could not be done. There are too many jaw-dropping, eyes-gawking incidents to be named. They are the 3rd ID we have used before and by far, it's the most unreliable. Having said the above, Cher's attitude can be really nice at times. Well, she's the boss, right? Perhaps it is also why there hasn't been many reviews these years as generally, people are more forgiving to those who are polite & hence decided to stay quiet. In conclusion, probably they spend more efforts on their bigger clients since ID kept telling us that most of them spent 6-figures on their reno. Hence, if you have a 6-figure budget & willing to spend a lot of time on your reno, I would say give them a try. Otherwise, don't waste your time.