Lily Nails Salon - 3 New Bugis Street

Awful service that was overpriced, do not recommend at all. I went home and refiled and painted my nails because the edges were so rough that I couldn't tolerate it.

A little difficult to find this place (Google leads you astray), but eventually I found it on the 3rd floor of what felt like a flea market lol. Quick and cheap (comparatively) service. I question their sanitary procedures, so I opted out of them using their tools to cut any cuticles. $53 for removing the gel on my hands and feet and replacing it with a new colour. One lady spoke English, which had the process easy. Two ladies worked on me simultaneously, so I got out quickly.

I asked 60 mins foot, but she stopped less than 40 mins later, so I told her 60 mins, then she did another 5 mins, even I said her early to finish but she tried not to understand what I mean, I had to pay 60 mins price for less than 45 mins, they are dishonest, another staff was sitting on the chair for customers next to me and using her mobile, I often heard very noisy sound from her mobile, so couldn’t relax at all and had to give up to ask their services because it’s not worth it.

Worst nail service ever. Not exactly cheap and service was so poor, staff were rude as well. Went w my friends, my nails hurt like crazy under the UV lamp. Initially I thought it was because my nails and the polish they applied were not compatible, (allergic or something) but apparently my friend had the same issue. They were also rushing to finish up the job, polish was poorly applied with only a single layer and even cut my feet when clipping…………………. Updates: I got a toe infection from the cut

went 4 months ago and paid $28 for french tip... came back and asked for the exact same design and the lady said it was now $38?? she said add $20 for just the french tip which is ridiculous considering it was an express manicure which usually costs $18 with the justification that every shop has increased prices, went around asking the other shops how much french tip was and they said $25 ... highly do not recommend this dishonesty and how can adding a french tip cost more than the actual mani itself? and four months ago it was still $28 why would the increase in pricing only affect french tip and not the express mani. also not a very good job done with the painting, don't waste your time here and go to the cheaper nail salons

Used to be the go-to cheap and good gel manicure salon at Bugis Village, but failed to keep up with the competition after the rest of salons adjusted their price. Now the salon keeps hard selling packages to try to make you locked in. Would be fine if their service is up to standard, but too bad it's not, where your nails may be filed too much till it's too thin and risk brittleness. Their cleanliness is also doubtful as I've gotten fungus on my nails (suspected to be from them since they don't wash their equipment between customers) while visiting them.

Dishonest Vietnamese who claimed that she has been here for so long and that discount from package will not be applied if the amount spent is more than balance in package before discount. Sister and I return to utilise balance from package and it has been awhile due to covid (of course we will be mindful about hygiene). $123 is just good for 2 person’s classic gel mani n pedi however, we were seated apart and sister was upsell with additional sea salt + French tip + quick dry coat which sneakily adds up to higher cost. Had the discount be applied our service will be $113, which with $123 we could still have $10 balance for future package continuation. It come to a shock that we need to further topup with another $388 to enjoy the discount from our EXISTING PACKAGE. We end up paying $136, emptying $123 balance WITHOUT DISCOUNT plus $13 cash. Boss of Lily nails, it’s extremely rude and discomfort by this Vietnam girl, to out loud trying to shame us infront of other customers and manicurists to continue the package. She puts up a “I’m here for 4years” blahblahblah. Hello?~ From what we know and visited this place since many years back, Ah-Ying was the longest service lady with great skills and humble too thus we continue package with your shop. The other lady who just returned from China did great too, my nails are still well wrapped after 3 weeks with cleaned cuticles. A pity for our return experience to be spoil by a rowdy loud Vietnamese. And it was very rude of her to put other shops’ fellow Vietnamese down and gossip about them, while doing my sister’s nails. My sister had to request for her to sanitize her hands when she don’t have the decency to do so after sneezing out. She even rebuked back that she did ART weekly. ? We don’t have to talk to humans who barked, so we end up deducting full price without discount from balance, discontinue with no more package, and leave your shop thereafter. Don’t try to act smart and act like a good salesperson and put all sales talk to us. Your insincerity and rudeness is definitely a put off, affecting all other manicurists’ hard work. Oh ya. And everyone’s feet will forever be with “fungus infection” and will need to drop medicated solution to it else won’t recover n spread to rest of nails. Please la. I bought before n fungus nail is still fungus for years. Other nails were fine.

I have really dry and calloused feet, so I was hesitant to go into any nail salons and often settled with temporary measures on my own. One week ago, I was walking around Bugis Street and wanted to visit one to have my nails better-looking for cny. Weiwei from Lily Nails Salon was friendly, she saw the condition of my feet but did not charge me extra for exfoliation. To be very honest, it wasn't quite an enjoyable process, with times of "feeling rather unsettling". Not sure if it was more than the usual of preparation for my feet before the pedicure. Anyway, I managed to chat abit with her and got to know her shop was one of the very first shops around. (There's many other shops in the vicinity doing the same services) Nonetheless, I had an overall okay experience doing my nails at her salon. Weiwei was professional and efficient in cleaning the cuticles, removing callouses as much as she could and doing up nails. (Thus 4 stars given, with 1 star left for improvement of service) I did a classic gel manicure and pedicure, pictures shown one week after visitation. Paid $98 in total, including cny surcharge. (Pardon the condition of my feet)