LK Performance Centre

Reliable workshop! Only tell u what u need to do and not overpushy! Friendly team!

very bad after sales services. will not go back again. Got problem den MIA. cannot forget how the boss told me that fuel additive is for engine oil. Lucky i still know how to read what is it for.

Update: After a slight period without response, they finally got back to me and got the warranty claim done, collected a new battery although I have yet to try. Currently going to leave 1 star, unless their post sales service changes to a decent level. TLDR: Battery lasted 6 months, time wasted here and there, trying warranty claim, getting radio silence. ------------------------------------------------------------------------------------- Bought car battery from them, Bosch EFB, for $175. Was told Warranty for 1 year which is standard for most workshops. Installed quickly, happy with purchase and left them 5 stars on Carousell. 3 months later, battery started having issues. Went back and they cleared the error on my car and told me to try again because battery is fine. During this time I had my car camera on, but not on parking mode, and no battery pack (ie. camera plugged to car battery). Same problem after a week or so. Went back and they tested and told me voltage is okay. Was told to just let it be first, battery is fine. During this period, on off had battery low warnings and errors but car seemed to work fine anyway so I ignored it as per their advice. In the interim, did servicing at my usual workshop and was told that my battery voltage was low, but I trusted the opinion of LK Performance so I let it be. Error cropped up again every now and then, and at around 5 months since battery was changed I went back and requested warranty claim since it doesn't seem to be working as per the norm. Although LK Performance prepared a spare battery for me to replace and claim warranty, they did some checks and told me the battery is still fine, and suggested that maybe my alternator is spoiled. They told me to continue driving since it's fine, the error code may still appear but doesn't mean the battery is weak. If battery is weak, the car will barely start up, and will be very obvious. Lo and behold, at about 6 months after changing battery, one day, my car refused to start up cause of dead battery. Tried to jumpstart but the emergency battery peeps who came down told me the battery too weak, try jumpstart still cannot. What was also startling was that they said the battery was not well mounted, and was rather dangerous. First sign of bad service? Maybe, but I gave the LK the benefit of the doubt. I then changed battery (no choice anyway) and brought the Bosch battery to LK Performance to claim the warranty as planned. When I reached there again (contacted them on Carousell each time), the guy at the counter smiled and asked me what I need help with. When I said it was about the battery that I wanted to claim warranty with, his smile faded and he looked away absent mindedly and asked me to just leave it somewhere. Is that a sign of bad after sales service? Probably? But I thought maybe he was just having a bad day or unhappy that he has to do unnecessary admin work (although it is every responsible company's duty to do the warranty claim isn't it?). I then left it and informed the counter guy again nicely before leaving. He said 'Ok' without looking at me. Since then I've had radio silence from the company, although I have tried to ask for updates. Half of me is still hoping that I will just get informed when the time comes, but half of me believes that I will just get updated that the warranty claim didn't go through. I will update this review if the service quality ever changes.

While attitude is ok, they are not experienced enough to offer good solutions to older car models with limited spare parts. I spent 1.3k for absorbers and spring, only to get a whole load of problems on the road, springs were so bouncy and noisy that my car became difficult to handle on roads with bumps. Not to mention all the scratches on my bumper from the humps due to the bouncy effect.I have to spend another $1.8k to replace the entire suspension with stock parts. I will not recommend this workshop unless you have a clear idea what you need for your car.

Was looking for a reliable automotive service centre around my area and I chanced upon LK Performance Centre. My vehicle has a weird sound while driving. Alvin who attended to me made an effort to test drive and check the cause of the issue. With detailed explanation and how this actually happened, I understood and I feel so much confidence in their work. Upon collecting the car, the issue was resolved and the drive is much more comfortable now. Thank you guys for the great work!

Keep it up! Did my servicing of vehicle accordingly knows what to do!

I came to this shop as there is this friendly, knowledgable and experience guy who fixed my tyres and rims. I forgot his name. After reached it was another guy who looked the same person. The shop is not experience and knowledgable. Trying to do an oil change for my due servicing but was recommended brake oil fluid instead for my car engine. I was surprised it is a new trending oil for engine. People who visit. Must be knowledgeable what you need to repair.

The serviceman tying to sell other stuff, forgot to do wheel balancing and also talked about politics. Too much hard selling and inexperienced to skip wheel balancing after tyre changed. All the tyre shop I went has SOP to do wheel balancing and this is the first time I encountered a shop that can forget to do it. There was no other customer in the shop. So is definitely not due to being too busy. Is simply pure forgot or lazy to do, thinking that I am a novice. So ya. U need to know your stuff before going down. 2022-04-21: The attached is the screenshot of the invoice. It does state is not wrong. And to add on,.the tyre sold to me was 2019 and the service man told me is ok. Also, this is the first time a shop sell me a.3 yrs old tyre. The shop is filled with racks of tyres. You probably have a nearby shop doing car service separately but the one I went is obviously a tyre shop.