Molecule - 176 Orchard Rd

Great shop to deal with. Overall pleasant transaction. Provides great customer service with attention to detail. Service staff is friendly and polite. Quality furniture, accessories, and display items. Delivers promptly with the item bought in expected and good condition. The shop to go to if you want your home to be beautiful and comfortable!

A big showroom with a big showcase of almost everything you need to furnish for the home from clocks, paintings, sculptures to sofa and dining sets. Am surprised to see that the price points are alot more affordable than before. Spend close to 2 hours with the friendly sales guy and return home a happy customer. Good job!

Absolutely horrible service. Dont ever make the mistake of buying furniture from this store. My timeline: 1. I bought a sofa in December. Admittedly, I liked the sofa a lot. They tell me that the "indent" time - read time to make the sofa - is 5 months. 2. I am not in a hurry, so I agree to this timeline. 3. I keep calling them, they are polite as always. They maintain the May date. 4. I get a call in April saying the sofa has arrived in Singapore. I ask them to deliver and they give me a date for delivery. 5. The day of the delivery they call me and say - sorry, Lorry broke down. 6. I am puzzled - so for the whole of Singapore for all the molecule stores, deliveries, there is just 1 Lorry! 7. Then, I ask, when will I get my sofa? By this point, I have sold my older sofa already, adjusted schedules at work and this is really frustrating. They reply, "We will get back to you tomorrow" - note, no date given. 8. I call the next day, they tell me, Lorry's spare parts havent arrived. Oh lord! So Im given to understand that there is 1 lorry for the whole of Singapore, which broke down - quite naturally - then, the lorry has no spare parts! So when will I get the sofa delivered? 9. No answer - they are trying hard apparently. 10. Then, I am given to believe that they will tell me when the sofa will get delivered by end of day. Note - no dates yet, just a far away promise that they will let me know by end of day. At this point, I am kicking myself for ever having liked the sofa. Moral of the story - dont be me, dont be that guy who likes a sofa, trusts these guys to deliver a sofa 5 months after paying the money, then get fooled into thinking there are more than 1 transport vehicles that they operate.

Furniture pieces are beautiful. For the price paid the customer service follow up is awful. 5 stars for the furniture, 1 star for service. Sales guy was supposed to follow up with a call on cost of disposal of chairs. On day of delivery, sales guy didn’t even remember promising to come back.

Wonderful experience. My first experience painting on a canvas. Great ambiance (do try to get the window seat), lotsa paint color selections (save time mixing color for a noob like me). Legit good experience and bring my art home. Will want to try painting a clock the next time.

Bought a table from them 3 years back. The table looks good and is not a cheap table. A few months in, the glass top "slided off" the stand. The after sales service is horrible horrible horrible. If I can give no star I would. Do not buy from this store.

Have always loved their clock collection! Excellent service. Ken went the extra mile to assist with a request. Thank you!

Enjoyed my art jamming session yesterday w my friends. Quiet and bright space with lots of art jamming colour selections to choose from. There's a free drink and locker provided as well. The paint was easy to wash off from my hands too!