Multiflora TCM Spa - Century Square

Editing my comments to remove the negative feedback I left previously. The shop is willing to refund my eyelash extension package after seeing my review on Google. They no longer provide eyelash extension service.

Went for the 10mins song jin promo at the open space event 2 july. I have timed and it is not even 10mins. In between the massage, the massager still walk away. Shouldn’t she focus? I told her she did only 6mins and she insisted is already 10mins. I suggest to put a timer rather than let the massager end anytime she wants it.

purchased a 90mins session. the timing that they made me fill up questionaires and they try convince me to top up additional was 15mins. at the end, i was given only a 75mins session. will not recommend it to anyone. just don't like hardsell.

Though didn’t come for more than 2 years, they still honour my package. Beautician explains every step and it is a very relaxing facial. Face brightens up after facial

I am ediiting my review, May 17 I received a call from same attendant Teresa to have my appt for June booked & yes they saw my negative feedback. I had my 1st booking done June 4. I received a sincere apology from the branch mngr. The treatmemt I bought was discussed to me & no hardselling. Service was very good & they are very accommodating. ------ we are getting nowhere and keep on insisting to wait for their call end of May I am asking why and just said no worry we will call you.No choice for a customer like me who wants a sure appointment even for a month of waiting. What is the use of call for an appointment then ? Lesson learned on buying a package.

Bought a few of their packages and I got to say, it’s good only for a few sessions. After that they would keep trying to sell me more sessions every time I go there. To be fair, it did help me. But the constant tactic to sell everytime I finish only one session is exasperating. I already paid for them but you keep on wanting me to sign on. Don’t go there.

Both my partner and I went for 90min session on different dates, after purchasing from the roadshow. My experience was pleasant but his was not so. I'd like to commend Judy (not entirely sure that' was my therapist's name, but it was on the form that i had to sign) as she did not hardsell me anything even after i declined the top up procedure, and did my full 90min right from 5pm to 6.30pm. She also did everything really well and did not make a lot of conversation which i appreciated. My partner, who went weeks ahead of me, had a different experience. He had a different therapist who sold him the top up hot stone procedure because she said that she already had finished the song jin? This felt quite scammy tbh. Paid for 90min but then finished very fast, so he topped up $94. She then tried hard selling him packages from $6k-8k(??) and then reducing to $1k+ at the end. If i were to purchase a package after seeing effects from today's massage, it'd definitely be with the lady who did my session, thank you!

Our very first experience at Multiflora was very wonderful and relaxing. Therapist Rachel has displayed the highest professional in her job with excellent service extended to us. Highly recommend to everyone who is reading this review!