National Neuroscience Institute - 11 Jln Tan Tock Seng

Efficient and fast service. Just scan your IC and walk to the designated clinic.

Doctors are very unprofessional, can't even tell me why is my hand shaking after 2 diagnosis over a period of 6 months and taking blood samples. They told me to stop seeking treatment as it is not life threatening as if I didnt know that already... Waste of time and money.

Appointment scheduled at 4.50pm.. Arrived early n waited till 6.00pm to see the doctor. Next appointment for MRI.. Came early n MRI was done within 10mins of my arrival.. 3rd appointment.. To get the results of my MRI.. Appointment scheduled at 4.50pm.. Called to say that I was already on my way and will be reaching the hospital at 5.15 or 5.20pm.. The doc had already left.. I dont know what my report is.. How irresponsible was that.. I know u guys have the 30 minutes grace.. But.. When u were late.. Did i make a fuss.. No i did not.. I waited.. Irresponsible doctor.. N no initiative nurses.. Could have at least called me to ask where i was.. Really disappointed.. I wouldnt have gone through the trouble of going for an MRI if I wasnt worried abt my health.. Hope this goes out to the administration of TTSH too.. Please.. Give it some consideration..

If there was a zero star, that shall be it. My appointment was at 10.20am. reached at 10am. And waited for a good one hour and 20 minutes. Nurse just kept apologizing but what's the point when they wasted 1 hour of my life. I'm paying at a private rate and got such a lousy treatment.

Unprofessional Dr Ng Peng Soon, Went for a consultation and he was rude to me and doubted my conditions despite my MRI readings from reputable medical diagnostic imaging center. Even with explanations, he was rude and doubted my conditions. Afterwards, i had to do an EMG and NCS test at NNI as i was experiencing burning sensation and numbness which causes pain on my right thigh region down. This Dr Ng, only came in when it is the time where he is required to poke a needle into my muscles to test its health by hearing the firing of neurons. He went to poke so deep into my right femur that it hit my periosteum. I pushed the doctor's arm away when he continued pushing the needle so deep into my femoral bone. He did not even apologise. May i ask if the nerve conduction test EMG, is testing the muscle or bone nerve?? Also, i did not see whether they have sterlised the needle before inserting it into my muscles. Thought this place would be a professional hospital thus i seeked referral to this place. Nurses are helpful but please take note of the doctor.

I don't understand why patients upfront don't get a copy of the MRI scans. So I was told to call in to request for a copy, even though I don't understand why I need to pay for a copy again which scans were already paid to begin with. But the most frustrating part is when I called, I am always directed to the relevant department by the main line but no one ever pick up the call, left a message 3 times for call back in the span of 2 months, never for once return my call.

Extreme different opinion at each visit. Ordered wrong scan but still charged for it and even paid for consultation each time seeing all the young interns with all sorts of opinion to cutting here and there, or risk my life. The slightly senior consultant will at times just assist the young ones for 10mins without looking at the history and suggest different opinion. I felt It is ok not to be sure of some condition at times for the doctors cause the specialization might be different. But when unsure, it is so wrong to give an opinion that affects people life just because you needed to comment.