Royal Caribbean

3.3/5 based on 8 reviews

Contact Royal Caribbean

Address :

Springleaf Tower, Singapore 079909

Phone : 📞 +7
Website : http://www.royalcaribbean.com.sg/
Categories :
City : Springleaf Tower

Springleaf Tower, Singapore 079909
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Yong L on Google

I don’t usually do reviews but this is worth to mention. Book for 5 days 4 nights Quantum of the Seas. Everyone really enjoyed the whole trip. Onboard activities were fun. Dining experience and drinks worth 6stars. Free flow of alcoholic beverages from the bar. (Best lamb shank must try) Shopping was fun too lots of discounted items. The best was their service even better than 5star hotel. Worth to mention a staff who went for a extra mile for everything. Remember to look for (Pacquiao) nickname I guess he’s the men of everything. Recommend to us what to do on board how to do bookings etc. Will recommend this cruise to my friends and family. Thanks Royal Caribbean Singapore for the great service and hospitality. See you again in the near future.
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Adeline Hokulani Oestang on Google

Amazing service ! Love the cruise! The staff are so attentive and friendly ! I think you should buy the deluxe drinks package as we did it and so happy we did ! Recommendations restaurant: 1)Wonderland ⭐️⭐️⭐️⭐️⭐️ 2) Izumi (sake pairing is amazing!!!) ⭐️⭐️⭐️⭐️⭐️ 3) Chop grill Things to do : Pool bar look for Jaime, Marlon and his team! They are so friendly ! North Star bar Book the North Star Book ifly Rock climbing Sollerium pool I have share all the beautiful photos of my experiences and food! It’s too many beautiful memories photos and only so much I am allowed to upload here . So go on book the cruise at quantum of the sea as I had so much fun ! Kids friendly and adult friendly cruise ! Bon voyage ! And enjoy your cruise !
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Jamie W on Google

0/5 stars for RC’s operational team at HQ managing marketing, website and ops. Plenty of false advertising on their activities so you might want to read this review if you’re interested in booking Quantum of the Seas. We were so frustrated by Day 2 on the lack of activities that we went to Deck 4’s customer service to question them, who in turn are equally perplexed as they claimed the ship “never had those archery or escape room activities”. So guys really, temper your expectations or accept that this is capitalism at its best with a huge company getting away with false advertising. Folks, bionic bar IS NOT OPERATING, no archery, no water floats, no laser tag, no escape room, yes there is a pool table but “closed because of covid”. It feels like anything thats probably not convenient for operation or where they’re short handed would be “closed because of covid”. You need to pay for a lot of activities like air hockey and the arcade. Bumper cars is a joke because the cars are lousy. 5/5 stars for all of RC’s staff members who never failed to have a smile on their faces and ensured that we had nothing but the best experience. Poor folks have been on the ship for the past 2 years. If you’re an adult on the cruise, with no screaming children tagging with you as a burden, QOTS has a genius of a place called The Solarium where it’s an adults only pool section where people below 16 are not allowed. HEAVEN for people like me. I also enjoyed Sorrentos which dishes out crazy yummy Pizzas haha. Overall 2/5 stars for the cruise itself - food is not great, activities are limited but I love how quiet the room is and I do appreciate the getaway.
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Dexter K. on Google

Just went for a 4 nights stay at Spectrum of the Seas. Overall experience was satisfactory, with some areas that could've been improved. Pros 1. Myriad of activities onboard the ship to try 2. Food at Windjammer (buffet hall) was excellent, seats are usually available 3. Staffs are friendly 4. Magic shows and performances were extraordinary, especially the one by pang fei and the show girl 5. Room service was very frequent (2-3 times a day) 6. Bedroom was very cosy and comfortable. Nice soft bed with clean sheets, curtains were thick which helped with the sound proofing Cons 1. Check in process was more tedious than regular airport travel, documents were checked repeatedly at least 3-4 times and it was not clear which documents they were checking at each station, which makes me think only the last check was necessary for vaccination documents, passport and booking before boarding. 2. Guest services rendered for registration for disembarking to Malaysia was a nightmare. There was a problem registering with the app, but the staff were unwilling to resolve it and blamed it on the Malayisa app which was not within their control. I had to fill and upload my documents 3-4 times and finally one last time on my friend's phone when the registration was successful before they gave me the card to allow passengers to disembark. I would expect Royal Caribbean to find a workaround for this. Otherwise, many passengers will be stuck trying to do admin work for a good 30-60 minutes. 3. Water coolers were sealed off at the gym due to covid measures. The counter staff nearby should at least provide water for people using the gym if we are prevented from using the water coolers. Drinking water was only accessible through the buffet or dining halls, which was on a different level. 4. Coffee was terrible, I'd advise anyone to bring your own 3 in 1 coffee if you need your daily coffee 5. Queue for all activities are generally quite long and the ship felt slightly overpopulated. Sometimes, even the lifts took more than 7 minutes to arrive
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sandeep chauhan on Google

+ Big shout out to hospitality & housekeeping staff for the excellent service delivered with a smile always. Good food options. Stunning views from balcony. Luxurious cruise experience. - Paid internet service went down. Activities requiring reservation were often fully booked, bit surprising when cruise on half occupancy. Long queue for unreserved activities.
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Deon Lim on Google

5 stars experience with Spectrum of the Seas. Went cruise from 5 May to 9 May, and had a wonderful trip. Great service, good food (a few misses but okay) and fantastic shows. Shoutout to Jun, our service crew at Level 4 Main Dining area, for her remarkable service.
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Ankit Shah on Google

What an amazing lifetime experience. A perfect combination of luxury n grandeur. I opted for spectrum of seas for 3 days which was absolutely stunning from all respect and memorable in many ways. A must try !!
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Alice Lim on Google

First time experience with Royal Caribbean. Took a 4 days 3 night with Quantum of the Sea. It was a nice experience. The crew members were very friendly and helpful. Packed with activities. Only thing is some activities time slot were taken up very fast, such as surfing. Hope to have chance to try out next time...haha

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