ShopBack - ShopBack

Easy way to get cashback while doing online shopping :) and also very convenient to use the new shopback pay feature to get cashback while making payment at offline shops

easy way to save money/earn cashback! ive saved so much from online shopping. now there is shopback pay / vouchers / paylater to earn cashback from too! omg too good, wish i knew of ShopBack earlier ?

Shopback 's cashback is a joke. I opened a single browser to book my vacations and there was a missing cashback. Tried to reason with the Shopback and you guess it - invalid. I will save my time in future and just book direct. Perhaps at a cheaper rate too.

Seems like nowadays you really have to keep track on how much your getting from shopback. You'll get lesser cashback than the actual amount reflected initially. And the difference could be alot. Send them multiple emails but they don't even bother to give a respond or update. Chat bot even gives me an ID number saying a human agent will follow up with me within 24 hours but looks like their customer svc is NON EXISTENT.

I have made a purchase in Dec 2021 and have made a return purchase by the deadline to confirm the cashback. However, it was not reflected. So i attempted to submit for missing cashback but it was unsuccessful. Not that the appeal was rejected but i couldnt even submit to report the missing cashback. Then i searched through the app to find a way to speak to the customer service. To my surprise, no hotline or email available at all. In the end i managed to find an email address online but i dont even know if it is legit. Anyway I have yet to receive any response. To be honest, if this was dealt with properly, i wouldnt be writing this review. Just imagine someone promised to give you money if you spend with them yet they run away and you cant reach anyone at all except a bot that is only capable of answering simple generic questions. How frustrating this can be? Honestly, i dont even expect this issue can be solved. I dont think i can ever receive the promised amount. Im just speechless at how naive i was to believe that shopback isnt a scam. They dont even bother to entertain. Im sure its easy for shopback to come up with a thousand reasons why my cashback eligibility was invalid, they dont even bother to. I know they are not obliged to grant cashback on every purchase and there are terms and conditions to be fulfilled. But their platform is just so lousy. Just because we are earning some petty cash, we’d have to beg for it? Haha interesting…

do NOT recommend. NOTE: they have no number for you to call when your voucher goes wrong at the shop, which it does. my voucher suddenly states that i have used it when i was at the shop, and after struggling alot, the kind stall owner let me have it for free. this is completely Shopbacks fault, and i will not be repurchasing their coupons again. horrible experience

I purchase a $1000 voucher for Ezbuy from ShopBack, and was supposed to get 10% cash back. But I was unable to utilise the voucher and when I contacted Ezbuy, they said that no such voucher or redemption code existed and advised me that it could be a scam as they don’t have any deals with Shopback. When I contacted the help centre from Shopback, they kept delaying by saying they need to check with relevant departments and ended up my voucher expired. So they say that I can’t use it anymore cause it’s expired/invalid. This is not a small sum of money and they just replied saying that hope that this incident will not influence my decision to use them in future again! What nonsense?! Am leaving this review to warn others not to use them as they really do not care about consumers.

Cashback takes a really long time to be tracked and credited, and sometimes the cashback is only a few cents. I use it on a "by the way" basis, but savings are real, so no harm using it. Many new features that seems to have been released recently like vouchers, shopback pay and paylater, so more reason for me to use it.