Starbucks - 68 Orchard Rd

All things coffee, and add consistency across the World

Starbucks?Plaza Singapura Great atmosphere, courteous and speedy service, excellent quaIity of food and drinks?. Founded in 1971, Starbucks Coffee Company is today a globally recognized household name that is committed to ethically sourcing and roasting the highest quality specialty coffee in the world. The coffeehouse company operates in more than 60 countries around the world, with a success that has been built on celebrating a genuine coffee culture and the rich tradition behind the beverage. Each of the Starbucks cafe’s has a feeling of connectiveness, highlighted by great customer service, an inviting atmosphere, and, of course, the enjoyment among friends of superb cups of expertly roasted and richly brewed coffee.

poached pear pure matcha latte tasted ok. the coffee tiramisu cake was too sweet for me, did not finish the whole slice.

really love this branch and their staff, my aunt is starbucks partner in thailand so at first we thought we can use and get 30% off discount for the tumbler that we are buying but ended up cannot because starbucks singapore does not allow international partner. So we are like a little disappointed but it's okay, but the staff ended giving us the discount... we love them and their service is perfect ❤️❤️❤️

Cafe clean and proper control. A lot seal available but only 4 sets of sofa and rest is normal chair. Not so crowed during lunch time. Enjoy my work with coffee for 2-3hrs and restaurant not busy after 2.30pm. Staff are friendly and good attitudes! Great place!

Always crowded. Not very good coffee. Should hire more professionals. Always smelly. Should learn from coffee bean. What a terrible and disgraceful time spent here. I would recommend some place else, or maybe another branch where the staff are better trained.

Went this morning, about 40 mins after their 8am opening time to pick up the Sakura set 24oz tumbler. Came specifically to this flagship branch as I know they had more stocks. Their shelves didn't have any, but one of the staff members there offered to check their backroom for stock, so of course i agreed. Item still in stock at 12:30pm on same day on official shoppee store fyi, so stock level appears decent. Aforementioned staff member came back with the 20oz cup, and i was skeptical and asked if this was the 24oz cup. He said yes, and I trusted him. I went to pay, total came around to $26.90, which I thought was odd cos their facebook post announcing this release said the 24oz was $29.90. Another staff member manning the cash register had been very polite and asked me generally courteous questions, including how these cups were very popular and people from as far away as Ang mo Kio came to buy from this particular store. One odd question was if I had work today, which i did and i told them I was on my way there now. I told them I was looking forward to getting a nice 700mL cup to put all kinds of large sized drinks in there like smoothies, to minimise plastic waste and that I was holding out for the Sakura themed cups this year. I asked them again if to confirm this was the 24oz cup and he also said yes. I also asked if I could get a venti size iced poached pear green tea latte (24oz), and asked them to just put the drink in the tumbler (they asked if I'd like it in a disposable cup lol). That was sold out so I just asked for a iced salted caramel latte. I asked for it as the complimentary drink that comes with a tumbler purchase as a Starbucks member, but he told me it would take a while for that reward to show up on my account so I told them its ok, I'll redeem tomorrow (reward still hasnt shown up on my Starbucks app). I took the 20oz cup, thinking it was the 24oz size, left the store and checked facebook post again on my way to the MRT. Then I confirmed my initial suspiscion that I was given the 20oz cup, not the 24oz cup so I went back to the store. There i saw that they had put one 24oz cup on display and I grabbed it, and took it to the first staff who confirmed it was 24oz (he was unpacking boxes). I re-iterated that I wanted the 24oz. He went to the register, and I took both cups to the second member who confirmed it was 24oz, and also told him again that I wanted 24oz. At this point their entire demeanors had changed, they were silent as they processed the exchanged, only asked me to give them my starbucks card and handed me the card, cup and receipts with just a heres your receipt and a bye. No apologies or explanation for their mistake, nothing. I would have not left this review if they said they were sorry, I don't know if they thought I was a reseller looking to make a quick buck or whatever (what reseller is stupid enough to ask for the complimentary drink in a tumblr meant for re-sale), of if they were new staff (an apology for the mistake wouldve been acceptable). It was a very weird interaction. I have my cup now so I won't be returning to this branch. Will just patronise my usual branch.

Convenient location, at the entrance of Plaza Sing. Nice ambience but best to avoid at peak period (3-5pm).