Xiao Long Kan Hotpot - 20 Smith St

Good service. Some of the food not vry fresh considering the price point but maybe because i went during the CNY period. Staff can be more attentive.

Quality food. Their mala is not drinkable, but it’s perfect for meat and anyone who like the authentic mala steamboat. ( not the broth type)z the sauce that came with it ( the sesame oil + garlic + coriander) went well with the food. Like to shoutout to Mary, who is the server over there. Very attentive, and make this place feels like home

Good variety of ingredients and soup based to choose from, and their sauces were delightful. Ambience and Decor really transports you to China. The smell really hits you as soon as you enter the restaurant. However, the meal itself was pretty expensive, and portions were rather small for the prices paid. The soup, we felt, was pretty lacklustre and bland - wasn’t as “gao” as we had expected it to be. Customer service was average, and had issues communicating with the staff, as all spoke Mandarin. This caused some confusion in redemption of vouchers- where one staff said we could use the vouchers before entering the restaurant, and another staff claiming we could not use the vouchers during payment.

Finally tried out this place!! Soups were flavorful and good (Pork broth and tomato soup). I ordered medium spicy for the mala soup too. Its a normal spice, not too spicy! The fried glutinous is a must try! Their potato slices are thin, blanch it for abit in the mala soup and the crunch is just nice?? Meats paired greatly with their special oil dip as well. Service was also superb. Will definitely go back again!

6 of us, took the second level seating. 1. Place⛱: 2/10 Feel like u are transported to China (somewhere) but place too smelly and super warm! Few guys left before us with shirt soaking with sweats ? We also left with our clothes soaked ?? Too warm to make food taste any good. Super ? ? ? 2. Food ? : we order 3 soup combi. Soup is not “Gao” rather bland. Not even HLD or BITP standard. Not flavourful… feel like u drink from those package soup broth. Super disappointed Rest similar to HLD. Oh ya, the drinks Pay individually even plain water also have to pay. I rather pay $4 for my condiments and desserts. Note: no desserts Only food tt is interesting is that glutinous rice cake with brown sugar 3. Their dipping Sauce?: 5/10 nothing fantastic 4. service: 6/10 (Normal restaurant standard but not Haidilao standard) 5. Booking: 6/10 the place is difficult to book Con: quite disappointed since pple been raving abt it. Discuss & concluded with 6 others that we prob won’t return in near future. Wish it was a much better experience with XLK

Will come back. Tasty mala and pork soup. Fresh ingredients for both meat and vegetables. Well priced for its quality Service was also excellent. They made sure we know how to enjoy their food to the fullest (make sure we made the sauce well etc). I went with 2 other girls and we chose medium spicy which was about right.. Normally I don't eat too spicy but it was actually still bearable and enjoyable! We spent around 50 bucks each. Quite reasonable for the food and we also had beer to accompany the mala! ? One more thing, they make sure the cutleries are hygienic. The chopstick came with detachable and disposable chopstick ends. Really appreciate that they care so much about this.

Had trio soup base, tomato, mala and chicken soup. Taste great. Dishes are great coupled with sake wine. Service is good too. price a bit pricey.

Ordered the Triple soup - Tomato, Pork Bone & Mushroom. Tomato and Pork Bone flavours were not bad, however Mushroom flavour is not recommended. The dishes in general were decent. My favourite dish was the Glutinous Rice Cake with Brown Sugar. The background made the place very oriental and it seemed like I was dining in China.