Afreight Cargo Pte Ltd
4/5
★
based on 8 reviews
Contact Afreight Cargo Pte Ltd
| Address : | Lucky Plaza, Singapore 238863 |
| Phone : | 📞 + |
| Website : | http://www.afreight.com/ |
| Categories : | |
| City : | Lucky Plaza |
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Nova Amor Pagulayan on Google
★ ★ ★ ★ ★ Worse customer service! To the Management, i would like to inform you that i already sent an email regarding your staff very rude behavior. This Filipino girl who's an" Ilongga" by its accent really has been eaten by a bad spirit!!!
She shouted at me and said she wanted to choked me... seriously? I think you guys need to check your staff attitude towards your customer. You should train them to answer queries courteously.. We will wait for your response from our email. If not, we will take it seriously and will file a case toward your company.....
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Jodith Pilaspilas on Google
★ ★ ★ ★ ★ The staff are very Nice and helpful .. I will always choose Afrieght, my trusted balikbayan box. They handle it with care and no issue at all. You no need to worry about the things inside the box it's safe . And one more I like they shipped it very fast .My family everytime received (ILOILO) is less than a month ..
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Tita Felz Burla on Google
★ ★ ★ ★ ★ The service was good and very fast reach to the Philippines .. that's why I chose Afreight cargo
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Something You Like on Google
★ ★ ★ ★ ★ I've been using Afreight cargo for 10 years. And I always like their service. Fast and easy to transact. Very accommodating if you need an update.
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Chez Parms on Google
★ ★ ★ ★ ★ My 4rth time sending box for my family.
Sometimes due to peak season, it will get delayed but no worries with the box coz it will remain intact and no damage. Thank you airfreight for the good service.
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e. straaten on Google
★ ★ ★ ★ ★ Very very bad service! Irresponsible, arrogant and rude staff and Management. Not the first time that they have behaved in this way. Totally unfair to customers, afterall it is a PAID service ie not free nor charity. And not fair to the employers of the FDWs who are their customers, as well. I hope the relevant authorities will look into it soon. Please take feedback seriously to improve your service if you are serious about doing business in Singapore.
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Lacy Laidback on Google
★ ★ ★ ★ ★ I’ve been using Afreight for a decade and they never failed me but this time I’m quite disappointed. The lady I’ve spoken was rude so with the delivery guy and the guy that picked up my box but the most disappointing was it’s almost a month now and yet the tracking says waiting to dock. My box didn’t leave Singapore for 13 days. Its already been a week since reached Port and yet still waiting to dock. Not happy at all. Maybe it’s time to change cargo service?
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rii lau on Google
★ ★ ★ ★ ★ Similar to other 1 star reviews: RUDE CUSTOMER SERVICE. Called their office in Lucky Plaza to clarify my payment in a nice way but the lady on the other end talked to me in the most disrespectful and condescending manner as if it was my fault that they made a mistake writing down the deposit amount. This is how they deal with their shortcomings, be rude and dismissive to their customers. You know, it is not big of a deal if you make mistakes because it happens, but your customer service is in dire need of training on how to be empathetic and professional with clients.
Shipping and handling is reliable but will never frequent Afreight anymore due to negative customer service experience.
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