CW Cleaning Services
3.8/5
★
based on 8 reviews
Contact CW Cleaning Services
| Address : | Wcega Tower, Singapore 658065 |
| Phone : | 📞 +97 |
| Website : | https://www.cwcleaningsg.com/ |
| Categories : | |
| City : | Wcega Tower |
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Maberry Bliss on Google
★ ★ ★ ★ ★ Excellent and prompt customer service. They manage to find me a weekly cleaner at short notice. They recommended me my current cleaner Vic who does a very good job of cleaning the house, much better than my previous cleaner. It is better to go through them as they have a big pool of cleaners, and I trust them that the cleaners are of a certain standard. What's more, their charges are very reasonable and there is no 1 time agency fees like other agencies. Thumbs up ?
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Shannon Kee on Google
★ ★ ★ ★ ★ They does a stunning job cleaning my new house. The team pays a huge level of attention to every detail and everything looks sparkling after they leaves. Highly recommended.
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Taya Tim on Google
★ ★ ★ ★ ★ I do not advise! I ordered Move in / out cleaning for 1 bedroom apartment, 2 women came on the weekend, stayed with us for 3 hours, I came 3 hours later, they had not finished yet, but they said that it was done. I pointed out to them that it was not washed (and this is equipment in the kitchen, bathroom, sink, etc.), given that no one has lived in this apartment for 2 weeks and there is no furniture at all, it is very easy to wash everything. As a result, after 20 minutes we arrived, the floor was sticky, as if the rag hadn't been washed at all in all these 3 hours, stains on the tiles, papers in the bathroom on the floor and a loose mixer in the bathroom. The next morning I checked again, the floor was the same sticky everywhere! I had to wash everything myself before handing over to the landlord: the floor, the tiles in the bathroom, the toilet! kitchen (sink) wall. And this is taking into account the fact that I bought them all new and excellent quality detergents for washing everything in the world! All possible brushes and rags, gloves, everything new and expensive! Why should I wash after your cleaning? I paid 180 $!
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David C on Google
★ ★ ★ ★ ★ They comw to my house with 4 bottles of cleaning products that you can find in value dollar. Not a single professional cleaning product neither a ladder to clean my cabinets.
I am the one received the cleaning, yes, I am one of your customer. 4 bottles for cleaning and not even a ladder. Please stay away of this company. Not good for a deep cleaning, maybe just a regular weekly cleaner.
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Baby Shiba on Google
★ ★ ★ ★ ★ The lady did a wonderful job, they cleaned our new house before we moved our things in and they left no corner uncleaned. After the cleaning, they informed us for an inspection and we took over the unit satisfied from them. Will definitely use them again.
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Yvonne Shihana Neo on Google
★ ★ ★ ★ ★ The cleaning lady sent was good but the company has very lousy and rude admin support. They will send multiple reminders about payment even after payment has been done. During this Covid season, the onus is on yourself to check if the cleaner is healthy for work (pre FET, hopefully better now). Company does not instruct them on safety measures and definitely does not monitor. When feedback is given, they choose to give excuses instead of acknowledging and addressing client’s concerns.
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Michael De dios on Google
★ ★ ★ ★ ★ Don’t. Just don’t. I availed of spring cleaning package for 2 BR (3room hdb). They didn’t get to the 2nd room, only 1 room serviced. My floor wasn’t cleaned, surfaces were not wiped and my chairs were left dusty. No answer when contacted. Attempting to post photos of their job (bad job) they did at “cleaning” but there’s no option.
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Evangeline L on Google
★ ★ ★ ★ ★ I am posting this review in response to David C's review below. The cleaning agents did a good job in cleaning up the place at the end of our tenancy, and were kind and patient enough to deal with a complicated situation.
The new tenant, David C, who was taking over my tenancy was not supposed to be on site at the time of the cleaning. However, he was there, and his presence obstructed the cleaning agents from doing their job. Not only did he verbally abuse the cleaning agents, he also abused the customer service staff of the company, Carol (whom I, as the paying customer who engaged CWCS's services, spoke to on the phone later). Towards the end of the cleaning, David C also exploited the cleaning agents by forcing them to help him move his personal items into the unit, locked them inside the unit, and refused to let them leave.
Despite this dramatic saga, upon checking, the unit was cleaned to satisfactory standards. The company was also kind enough to accede to additional demands of David C (beyond my control), such as providing additional equipment at their own cost, which were not part of the package.
Overall, I am satisfied with the cleaning services and customer service. Thank you.
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