Francis & Jean @ Far East Plaza - 14 Scotts Rd

Great place with excellent service & good price

I love my justin bieber hairstyle thank you francis and jean!

Wow i am surprised by the service and skills by the staff at francis and jean. It is just splended. Would come back again

the nails extensions not good after 1 week a few nail extensions came off and when i removed all my nails, my thumb nail have infection.

Go here if you want to be insulted. Unusual for Singapore - zero customer service. Made an appointment by phone for a simple haircut - showed up on time. Nobody available, was asked to wait for half an hour. No apologies. I left. Wanted to write this brief review as a warning for other naive future customers. Fortunately there are other hairdressers at the Far East Plaza.

Went there for a cut & colour. Everyone was very friendly & the service was so good, they gave me a disposable mask to change so I wouldn't ruin my own. The house brand dye was abit stinging on my scalp but after they washed off it felt fine. However, I've been feeling small patches of dead skin in my scalp the past few days, so it might have been the hair dye...

went to bleach & dye my hair last Thursday, 21/3/19. color faded off the following day, 22/3. Was asked to go back for a retouch however i was unable to as i was busy with family matters & flying off early in the morning on Sunday. went to several salon in Australia and was informed by all that the bleach was badly done leaving my hair extremely patchy and damaged. Had to spend easily $400+ so that my hair can be fixed. I ended up with 4 tones of hair color in less than a week! Have message my hair stylist only to be left on ' double blue tick' and last seen. service during hair dye was good. but the end product was horrifying

Did hair perm and nails here. Everyone was nice except my hairdresser, Janess. She was rushed and was so rough with handling my head, tucking and pulling my hair. She literally took less than 5 minutes to cut my hair. Throughout the whole process, she didn’t care to explain anything and didn’t even bother to ask what kind of style I want. Over many times water/solution spilled on my white dress because she was so Rough. At one point during perming I told her that my head was very heavy because of the perm rods, she just said ‘sorry, it’s like that one’ when in fact i knew that she could readjust the rods so they are positioned better to lighten the weight. The styling at the end was as if she wanted it to be over and done with. My hair was so messy and frizzy. The overall perm was soso, not good but not bad. Nevertheless, I don’t want to base this one bad experience on the whole salon but janess definitely needs to treat her customers better.