Freia Aesthetics - #19-03 Freia Aesthetics

(I went to the branch at Novena but decided to post my review here as the Novena branch is more dedicated to hair issues) Context: I am an acne sufferer (sensitive, hormonal acne, tend to have cysts and scarring) and have laser and facial packages signed elsewhere. The summary: I would highly recommend this place to anyone who wants a pampering and thoughtful experience with high quality facial procedure and products used. Detailed review below: Initially I was a little intimidated as my skin condition is quite poor. From my past experiences, the facial therapists would more often than not comment on how bad my skin is, making me even more self-conscious. I also had instances where they would use my acne as a reason to skip the facial massage step (which is part of what I signed up for), saying it would make it worse. I opted not to have any doctor consultation at Freia as I already have good knowledge of my skin condition. Wendy was able to help me recommend a facial procedure that's suitable and was very professional and patient when I had many questions about the various facials. I opted for the Future Afterglow facial, which is a 90min session along with 3 different masks used. Yes, 3!!! Throughout the entire process, Wendy was so meticulous and thorough. At no stage was she rushing things through which really makes me feel very well taken care of. She also explained what each step entailed along with their intended efforts. Talk about top-notch service! After the facial, Wendy did not hard sell anything. I left the session feeling sooooo relaxed and treated like royalty. My face for rest of the night looked reddish due to my skin condition. However, the next day, the redness was gone and my skin was left in a much better condition than before! And it also feels very nourished with a natural glow. I might not see myself making this a regular thing as it is on the pricer side (hey, you pay for what you get), and I see it more as a pampering session for special occasions, maybe once every few months or so :) Finally, I want to emphasize to anyone with my skin that you should not expect your skin to turn perfect overnight after a session here, but it definitely helps boost the overall state and look of your skin.

Excellent service rendered by Wendy who was extremely patient with my queries. She also made me feel welcome being a first time visitor and I really like her personal interaction and she wasn’t rushed nor was she trying to hard sell any products. Overall, Highly recommend Wendy as the therapist to go to. Enjoyed my first visit so much that I signed a package with Freia. Thank you!

WOW! I've never gone to such a meticulous, detailed and high quality facial in my life. I did the Biologique Recherche Flawlessly Radiant facial. I went in after having spent some days ago on a sunny island and tons of blackheads on my T zone. There was absolutely no steaming or heating. The ingredients and exfoliation masks used were so high quality my beautician could easily press out all my blackheads and pimples. My nose never looked so clean before. All without painful or hard squeezing! :O Needless to say, my skin was absolutely glowing at the end. Very professional, friendly, patient beautician who explains every step very well! AND absolutely no hard selling. An extremely pleasant experience! Freia definitely lives up to its glowing reviews in terms of facial and service! <3

My first visit today, and was attended to by Ally whose immaculate service I’d like to commend. She took time to explain the products and facial treatment. The entire experience was an absolute treat. I will be back.

I did the Future Gua Sha facial at Freia. The whole experience was so relaxing and amazing. The face massage was simply "wow". Therapist Eugine was knowledgeable in the products used and recommended a few suitable for my skin type. Really appreciated that there were no hard sell unlike so many other spas. I came out with glowing skin and would definitely go back for more. Well done Freia!

Freia is the truly the best in the business. I first tried their BR facial in 2020, and walked out feeling like a million bucks. Even though I have packages elsewhere, no other clinic was able to replicate the level of service, experience , skills and professionalism which Freia offers. The end to end service was immaculate, and after popping by to try their latest Fountain of Youth facial, I loved it so much that I signed for a package immediately. It is true they charge a premium, but the value they provided is above and beyond. Looking forward to more pampering session with them!

I have been to freia for the second time today, the first time was at raffles and today was at wisma. the staffs were very friendly and they were very professional to introduce products that really targeted to your needs.so far I am happy with the products that I got from them. the facial was enjoyable one as even the extraction doesn't make my face look horrible as compared to the facial place that I went before, they were professional and gentle to my skin and I definitely see improvement so I went back for second facial and get myself a package with them. looking forward to the next appointment??

I called for a last minute facial and Serene kindly helped me arrange for one. I was really lucky to get a slot since it was almost 7.30pm and any new facial appointment would most certainly mean a later night for the facial therapist. To me, that was testament to the good service that was to come.. Ally, my facial therapist, was professional. She did everything quietly and so gently that i enjoyed every bit of it - even the extraction which was normally painful. Even though it was late, i didnt feel like she was rushed for time or tired. There was no hard sell at the end either. I enjoyed every bit of the pampering that Freia bestowed on me!