Geláre - 1 Woodlands Square K - 06 / 07 / 08

Dine at your own risk honestly…. Found a cockroach at the side where i sat…. I don’t know how they got “A” for cleanliness… portion was for kids size i guess…

New flavour! Not bad can try but still prefer the classic ones with ice cream. Not sure if the price went up but the waffle selection is getting lesser and more fancy. Still can eat.

For waffles that will please both the young and old, Geláre is the place to go! We wait for Tuesdays or special promotions to indulge in a treat. Taste very good! The service here is very good also!

Can't go wrong with the combination of freshly made waffles and decadent ice cream! Great place for couples and families, and do come here on Tuesdays when waffles go for half price!

waited outside for 5-10mins for the staff to approach us before entering. however, one of staff who was preparing orders took a look at us and ignored us after finishing her duties on hand. the shop wasn't even packed ? everyone already had their orders and there are 1-2 empty tables i understand if there is a shortage of manpower but at least have the decency to acknowledge us or tell us to wait ? all we got was just a look from the nonchalant staff. even if the staff had a bad day or is jaded from work, it does not excuse her from her lackadaisical attitude

We had always love the ice-cream waffles at Gelare. However, we were truly disappointed with the bad service at Gelare Causeway Point. I placed my order at the counter and the staff by the name of Manisah took my order. I told her I wanted vanilla ice cream for my waffle. She straightaway replied, “No vanilla. All the flavours are there,” with her turned-off expression looking towards the ice-cream showcase. She could have tell me nicely and even offered another flavour but she didn’t. Pls send your staffs to basic customer service training. This is an ice-cream and waffle restaurant. The ambience should be friendly and warm. This is not the service customers should be getting. I am truly disappointed, enuff said. ?

☹️☹️☹️I don't even feel like add photos but I do hope some other competitor with waffle menu be around here soon. Service Suck , Poor Attitude like can't wait to go home , Waffle honesty average and the ice cream so so. ☹️☹️☹️

Decided to give Gelare a go since it's half price on waffles on Tuesdays. I'm waiting for the waffle to be done but that's perfectly fine. I don't expect it immediately. But what I think could use improvement is the service. I had the misfortune of being attended to by this lady and it was evident that she was either jaded from serving customers the entire day or just had a rough day. Regardless, adopting the lackadaisical attitude towards customers doesn't bode well with an F&B outlet. As a single customer, I was asked to sit at a table which was used for storage (the view says it all). But in all honesty, it beats not getting a seat at all; so no qualms there. Maybe they could have stowed away the carton boxes better? But I won't know what logistical challenges they may be facing here so may not be fair of me to expect a clean dining environment. In conclusion, with this 15-min encounter, I've all but made up my mind to head home, dig up the vouchers I have for Gelare and rip them to bits. Just in case I happen to forget this sour episode in the near future. Unlikely, but I shall not take chances. Ps: food finally arrived after 20 mins.