I-Remittance Singapore, PTE Ltd.

Name: I-Remittance Singapore, PTE Ltd.
Address: Lucky Plaza, Singapore 238863, Lucky Plaza, Singapore

3/5 ★ based on 8 reviews

Contact I-Remittance Singapore, PTE Ltd.

Address :	Lucky Plaza, Singapore 238863
Phone :	📞 +8
Categories :	Financial consultant ,
City :	Lucky Plaza

Best Financial consultant in Singapore

J	Jhan D on Google ★ ★ ★ ★ ★ Their quality of service has degraded a lot. Looking for other options/providers now. You mighy br offering a slightly higher rate than others, but the difference isnt enough to compensate us for the stress experienced and the charges we incur because we arent able to fulfil the financial obligations we have. Slow in implementing their upgrades, maybe their IT guys arent that good. Whatsapp people - 3 stars - some are responsive, some are not l..
r	ramdech - on Google ★ ★ ★ ★ ★ Do not send money here if you are sending more than SGD10K. They require documents that are beyond what is required by the anti-money laundering law of the Philippines. The staff is not oriented well and tends to make their own interpretation of the requirements. 2 days after paying and submitting the documents (pay slip, bank SOA, withdrawal slip, passport, etc.), I got a call that they need more documents (note 2 days!). I got fed up and went there to cancel. I went to another remittance center (same floor) and was asked to submit only withdrawal slip for sending same amount. And it was credited right away to my beneficiary account.
S	Shammy Ong on Google ★ ★ ★ ★ ★ On 3 August, I was there at I-Remittance Lucky Plaza and attended by their staff at the front counter. Her name is Charo Santos. Charo is an efficient and professional officer. She has good listening ears and the initiative to help me settle my helper’s problem. Everything was arranged and resolved within 24 hours upon my request. Thank you very much for your efficiency. Please keep up the good attitude and work! I hereby wish you all the best!
f	florante go on Google ★ ★ ★ ★ ★ Too slow for your money to reflect in your bank account. Others will take only hours while they will tak 4 banking days.
j	jaythegooseman on Google ★ ★ ★ ★ ★ Super slow. Now a days must get number for q and wait for more than an hour or 2 hours. No enough staff. 1 person may be spent more than 5 min to do the remittance.Disorganize. Hopefully will improve or remitters will trasnsfer to other remittance center.
J	Jeffry Manhulad on Google ★ ★ ★ ★ ★ Editing my review today from 5-star to 2-star. They used to have queueing number system where you get your queue number and maybe eat while waiting for your turn. Now THEY REMOVED THE QUEUE NUMBER and let the customers queue standing without chairs! You can't do anything if you want to use their service coz you can't eat. Horrible customer service today 25-June-2022.
A	Arlene Gunasagar on Google ★ ★ ★ ★ ★ Remiittance agency that needs 7-days to remit back home to pHilippines is a no-no already and with office phone that no man is manning, play the game of “try ur luck” everytime u call is the worse thing….I remit, please do something and take action with all the feedback, no point of putting this feedback and no one is working on it..
J	Joel de Guzman on Google ★ ★ ★ ★ ★ The service of IREMITX has been deteriorating lately. In the app, they notify the customers to credit to bank hour remittance within 4 working days. Most remittance services including banks will credit it within the day. DBS will credit it within minutes. In fairness to them, they have better rate than DBS. I transferred my remittance to them on May 31 and until June 4, the money has not been credited yet. I emailed them and they promised me to process but nothing happened. Will they use your money for 3 days before processing? This is a question which customers need to know. But how would we know? When i called the customer service hotlines for more than 20 times, no one is picking up the call. The calls are cancelled. They only reply to emails after one day. They are taking their sweet time to work on your complaints. I don’t feel the urgency and customer concern. Sorry. If the above scenario continues, a lot of customers will be shifting out from them.