Universal Employment Agency Pte Ltd - Best Maid Agency in Singapore Since 1986

4.7/5 β˜… based on 8 reviews

Contact Universal Employment Agency Pte Ltd - Best Maid Agency in Singapore Since 1986


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Jason Zhuo on Google

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One key difference Universal.sg provides, above what other agencies are doing, is accurate profile matching. Instead of inundating me with many profiles, they zoomed in on my needs and asked very detailed questions to get good matches for my family. Recommended if you are too busy to manage selection. Also, so Sophie and her team is professional to answer queries even on PH. Thank you.
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Joanne See on Google

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I would like to thank Universal Employment Agency's staff who has attended to my application for a domestic helper. I would like to especially thank Sophie for her patience in helping me to select a suitable domestic helper. Sophie and her team were able to provide me with timely updates about the outcome of my application. They were also able to answer my enquries quickly and efficiently. Thumbs up!
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Fidi Hyder on Google

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Thank you so much Karroll Pang for your wonderful service! She helped me from day 1 to find the right helper for our growing family. She listened to the profile that I was looking for, shortlisted a few and helped to setup interviews efficiently and finally we found the right person within a short period. Our helper arrived a month ago and I couldn’t be more grateful to have her with us. So far our helper is very patient, kind and awesome cook too! All in all highly recommend Universal Agency!
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shu tan on Google

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Geraldine is very helpful and responsive. She tried her best to match the requirements I have for the helper and manage to find me one that I'm satisfied with. Geraldine and the team are very responsive and professional. Geraldine even help to complete the paperwork at her off day. Thank you very much for your help and guidance in getting a helper =)
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Paul on Google

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Universal did a good job shortlisting helpers according to the different criteria I gave them and then helping to arrange interviews with all of them. After I had confirmed a helper, the agency proceeded to complete and submit the required paperwork including applying for a work permit for my chosen helper and partnering with a third party to book a thumbprint appointment (at a MOM centre) for her. In addition to the above, Universal offers optional packages such as the "Post Arrival Food and Dormitory" package which includes transportation from the airport to their dormitory, transportation to a clinic (medical check-up) and finally transportation to their office where you are supposed to pick up your helper. I thought this was a great optional service so I opted for it and have no regrets. Overall, I feel that the fee the agency charges is reasonable for the amount of work they do and I would recommend them to anyone looking for a helper.
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Deline Chng on Google

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I highly recommend to use universal employment agency as they are professional and the experience i have with them is pleasant and stress free. They clearly understand the requirements of the employer and once selection is confirmed, they will manage everything on their end. I can trust them in doing a good job. ??
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Annie Lim on Google

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The team was very good especially Elizabeth & Michelle working with us to get the new helper through the pandemic on time. My current helper also from Universal whom has worked for us for 4yrs was good too. She wants a change of environment. Highly recommended - all profiles were properly screened and aligned to our requirements
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Melody Liu on Google

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I am very happy with the services provided by Universal Employment Agency. When my previous helper requested to go back to her home country, I was worried about finding a suitable replacement. I searched on Google for the best-rated maid agency in Singapore and found Universal. I got in touch with them, and they immediately assigned one of their agents Geraldine to assist me. Geraldine was very helpful and attentive throughout the process. She listened to my family’s needs and tried to match as close as possible to fit my requirements. The whole process was hassle-free. I would highly recommend Universal if you are looking for a helper.

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