JannPaul Diamonds Singapore - Far East Shopping Centre

Recently got my engagement ring done at JannPaul and I'm very happy with the final product and the entire process as well! Marie was very helpful throughout and I can tell she really put in the effort to ensure that I knew what I was getting! My fiancee and I were also amazed by how Marie was able to get the ring size spot on simply by looking at her hand in a photo. Overall had a great experience with JannPaul and would strongly recommend it :)

It has been such a meaningful and enjoyable journey with Avery of Jann Paul, in trying to find the perfect engagement ring. The entire process took 4 months. During our first appointment, Avery was very thorough in explaining the brilliance of the white series, how the diamond shines under different light settings and provided us with a realistic timeline and a rough estimate. We paid a deposit of $1000. After agreeing on the setting and overall look of the ring, she mailed us a 3d-printed prototype of the ring which was about a month later, so that we could get a better idea of the thickness of the band and the size of the diamond. Avery contacted us when the band and the diamond was ready, so we made a trip down to the shop to see how it looked like in real life! Once that has also been agreed upon, it took another month or so for the diamond to be mounted on the band. Finally, we got the news that our engagement ring was done! We paid the remaining amount for the ring upon collection. The brilliance of the white series is amazing, both indoors and outdoors, and we love it so much! Avery has been wonderful — she always keeps us in the loop and I really appreciate how she stuck to the timeline and delivered on the agreed date =)

Absolutely impressed with the level of customer service and attention to detail that I’ve experienced here. Avery is an exceptional sales rep and was so sincere and patient with all my queries and request, especially leading up to the proposal. Even though I knew nothing about diamonds at first, Avery took the time to explain all the differences in quality and what to look out for in a diamond. With her expertise, she recommended an amazing design and diamond to go along with it. I am really happy with the final product. The engagement ring was perfect and of superb quality, my fiancée loves it very very much! Thank you JannPaul for the excellent experience from start to finish. Definitely Recommend to anyone who is looking to purchase an engagement ring (especially for guys looking to surprise your girlfriend).

The customer experience was amazing from the very beginning. From my first secret visit on my, then the visit with my partner, and the subsequent follow ups; at no point was I made to feel pressured to purchase the ring from them. In fact, the assigned staff (Avery) gave me several realistic recommendations. In addition, she had made efforts to share about the diamond, the industry, the differentiation cut and also took me / us out to show how it looks like under the sun. She was very patient and accommodating. After we had chosen our final two choices, she had made a mould of both choices to take a look. Even at that point, there was no pressure of commitment. When I finally decided on the ring to go for, which needed a diamond that was not yet read and requires some additional setting on the ring, she always kept me posted on the development. She also made it a point to share with me the realistic range of price for the ring that is to be expected. Excellent customer service experience, which I would strongly recommend to anyone, especially Avery. Thank you once again for all you have done. Keep up the good work and look forward to hear your wedding ring some day too. :)

Met with Eugene and was absolutely blown away by the quality of the service and the diamonds and rings. As many others before have mentioned as well, they take time to educate you on buying diamonds and I did not feel pressured at all. In fact, Eugene even tried to save me money by proving that we can't really tell the difference from one of the colour grades to the next. I ended up getting the patented round10 cut diamond and it has been a week since my Fiancee has been wearing it. She has been getting compliments and it is a really exceptional diamond with outstanding light performance, sparkling under almost any real-life conditions. I have no doubt that I got good value for what I paid for. Having said that, it is good to prepare what budget you have in mind and mention it to them before your appointment. I did not do that but coincidentally it all fell within my budget. However, it could go differently if it is not discussed beforehand, especially if you have brought your partner along.

JannPaul is definitely the best place to look for diamond ring. The level of service here is top of the class, they will provide customer with lesson about diamond which is a truly great experience. They have excellent team, especially Marie who is very friendly and knowledgeable, she guided the whole process of educating, choosing the ring and diamond without being pushy. She is also helpful and accommodating. Overall, the quality here is great and I would recommend them to everyone looking for a ring.

Wonderful experience getting my engagement ring here at JannPaul. Avery was wonderful in taking time to explain on the intricate details of the diamond as well as what we should look out for under different lighting conditions. She did a wonderful design of the ring according to what I shared with her I wanted and her replies on the updates were responded promptly as well. I'm so pleased that the ring arrived in time despite having a pretty tight time line to work with especially. Will definite recommend a friend looking at engagement rings in the future!

Very impressed with the top notch and exceptional service from Avery! Avery has been very knowledge and shared well elaborated lessons about diamonds. Beside being sincere, sweet and really friendly, she has been very patient and helpful during the whole selection process for my engagement ring. JannPaul carries and brings in only quality diamonds, can rest assured it is of absolute value. Overall purchasing experience at JannPaul had been amazing and I would definitely recommend to anyone. Thanks again, Avery!