MAJESTIC FAST FERRY PTE LTD - 50 Tanah Merah Ferry Road

3.8/5 β˜… based on 8 reviews

Contact MAJESTIC FAST FERRY PTE LTD

Address :

Singapore 498833

Phone : πŸ“ž +78988
Postal code : 01-16
Website : https://www.majesticfastferry.com.sg/
Categories :

Singapore 498833
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Ning Vie on Google

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Great, beautiful views and nice trip. Thanks ❀❀
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Ben P on Google

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People are not wearing masks and the staffs are okay with it (actually some staffs are not wearing masks properly)
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Rodrigues Reginald on Google

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Went to book Majestic ferry to Batam. Informed that I had to pick/book a hotel from a list to qurantine waiting out my PCR result next morning. Arrived at 3pm no dinner given only breakfast next day. Told I was not supposed to leave the room cause under qurantine. The ferries should not list Pacific Palace Hotel in this list. Quarantine hotel without dinner
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simon pickup on Google

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Turned away because I arrived 45mins before the ferry sailed. Need to be there 1 hour before sailing, could not get my credit card to work, wasted half a day for a 1 hour ferry journey will not use again very poor customer service
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little bee on Google

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Zero CUSTOMER SERVICE!! I called at 3.03pm IDT to enquire about booking/ amendment, was told to visit their counter to process. Arrived at their counter 1hr later only to be REJECTED and told that counter closed at 3pm n NOTHING can be done atm. Why didn't they tell me counter is closed and I shall go over the next day??? They expect me to go back again at 7am next morning!! What a service they have there!!
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john pete on Google

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Now every trip is full of delay,serving only one harbour (Batam - Singapore) but the delay is horor... Especially the last trip ferry 18.10 must delay everyday they said "the clearance thing"
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Edwin Chia on Google

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Very bad experienc3. Reach 3.05pm as per ticket advised but turned away. Then when we take to the staff, they were reluctant to help. Poor service and very bad attitude. Never buy from this company again
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Khairil Azmi on Google

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The ship itself was nice & comfy, with on-time departure & arrival. But some passengers didn’t wear masks at all, posing infection risk to all other compliant passengers (almost 95% passengers wore masks). When I inquired one of the staff, he answered, β€œThey are already free.” Omg, both in Indonesia and Singapore, it is still totally mandatory to wear mask in public transports. Mask wearing is not subject to nationality, but is subject to the law!

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