National Heart Centre Singapore - 5 Hospital Dr

l was there on 6th Jan for a few checkups and lab test was done last. l paid the rest but for the lab test, the receptionist said l can pay it when l visit again in March to see doctor for the results. Furthermore, the machines may not have this bill yet. A week into it, l started receiving multiple times SMS for the payment. Then a few calls from them to pay up. Like a Loan Shark hounding at my phone. At first l thought were scam calls & finally l talked to the lady on the phone & explained to her. She was very apologetic and told me to ignore the SMS. Subsequently l tried to pay up at my nearest Singhealth polyclinic but they are NOT linked. l tried to pay at AXA at the RC center next to the polyclinic but the screen was unreadable. Then the busyness of CNY came. Now l received a letter demanding to pay up immediately or l will be fined that $19.35 bill. Such a beautiful building with great interiors and good services ( those l have been to so far). It seems the Billing Departments needs to clarify within the organisation on HOW they want customers to pay up. Perhaps they should also seriously consider talking to the machines too!!

The National heart centre Singapore is a modern world class facility. Many local Singaporeans and foreigners seek treatment here. It is well staffed with a dedicated courteous staff in every category right from the reception on the ground floor thro registration and the consultant category. Every aspect of the waiting patient comfort has been thaught of and sorted. Though many patients seek treatment here at any one time the place dosent look crowded as such. It has a very unique eye catching exterior from the road outside.

National Heart Centre Singapore. Truly a very comfortable and modern hospital. I was there to receive physiotherapy for my trigger finger. The physiotherapist Lawrence, who attended to me was patient, explained more than what I had expected to know.

Well equipped and experienced heart specialists. It is amazing. I found sign boards labelled in 4 languages. The details care for the patients. Just on my last visit, I read the “donate your bio specimens - blood or Saliva to BioBank”. It is heartfelt effort labelled un-noticeably on the wall 4x2 m long. Take a moment at level 4 of the section for Rooms 12-18. Room 18 provides the consult of ECG. Stay at the waiting area for your queue number.

I don;t understand why patient with breathless, giddyness and numb in the limps can't access directly to NHCS. The detour to polyclinics is so redundant and time wasting. Very disappointed. Please change your name to private heart centre!!!

Everything is so sophisticated and "upgraded" (including price) , and pleasant except for the "senior" heart consultant. Everything upgraded but not this person/thing...no heart , rude, oblivious to patients'needs...only concerned about it's high salary only. Please, what's the high management doing?

More checks before you can enter the clinic. Staff are very friendly and registration is very organised. Thank you.

Friendly and helpful Staff , very minimal wait time. Free Shuttle Bus