Nespresso Boutique ION Orchard - 2 Orchard Turn
3.7/5
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based on 8 reviews
Contact Nespresso Boutique ION Orchard
| Address : | Singapore 238801 |
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| Phone : | ๐ +88 | ||||||||||||||
| Postal code : | 01-14 | ||||||||||||||
| Website : | https://www.nespresso.com/sg/en/boutique-stores/ion-orchard | ||||||||||||||
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| Description : | Refined coffee cafe, also selling brand-name espresso makers & accessories for home brewing. |
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Jenn Chia on Google
โ โ โ โ โ Came here with my hubby to pick up a new coffee pod machine. They have the widest variety here and you can try the exact machine with the exact coffee you want in the exact way you want your coffee.
There is a barista at hand that will do a demo of the machine, help you with your purchase, answer any questions and have your coffee brewed at the same time.
That helped us to decide on the model that suits us, and also there was a promo price that got us to make up our minds even faster,
Recommended if you want a quick caffeine fix at home without all the extra effort.
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Lionel Ho on Google
โ โ โ โ โ Excellent. New blends came in and had them do a brew for me. Liked it. Bought it. Whole process was an experience. Nothing to complain. I got my coffee.
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Lonesome Boss on Google
โ โ โ โ โ Terrible service best to go other outlets, the staffs here ignored me, treated me as if I am not there. At the time of visiting there's only one customer and a few staffs standing around not even looking at me. I am a regular buyer not from this outlet but just happened to this outlet is nearby. I think its because I am wearing only t-shirt and shorts, maybe that is why I am being ignored compared to a more elegantly dressed customer who is served by one staff who was treated completely differently. I have to go up to the staff and ask for what I want, again I was served reluctantly and treated poorly, not even a thank you after payment.
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Nicole Y on Google
โ โ โ โ โ Customer service told us that machine was available and we made the trip all the way to ION but turns out they were reserved. Staff told us that they canโt tell from the system. So whatโs the point of the CS wasted our time and effort to come down. Canโt you upgrade your systems for a more cohesive service. Saving grace that the staff was nice and told us he will reserve.
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Elizabeth Sui YH on Google
โ โ โ โ โ Has everything for your coffee fix. Only thing about Nespresso is, I have the machine, but had to travel here to get new coffee pods when I run out. The shop is nice, but the travel isnโt. Wished it was located in more places or readily available.
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Carly Neo on Google
โ โ โ โ โ Bring in new blends often enough. Recently feel like their coffee seem to have matured in taste, with taste profiles that you can actually feel the quality. Also realized that the machines do make a difference, so bought a new one.
They have it all on display, and also had an offer at that time.
Also, quite friendly staff with a bar to sample whatever coffee you might be interested in. Itโs all fun and an experience.
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Melissa Koh on Google
โ โ โ โ โ Personally went down to the store at Ion orchard to purchase a gift for a friend. Was told that they could deliver to an address and gave instructions to call me upon arriving so that i could personally head down to collect from then at said address. They promised to deliver the next day. But to no avail. No missed calls either from them. Called to verify issue, they said driver could not see any unit number at said address and left. Without even attempting to call me. No follow up call from them either to reschedule. I had to call multiple times to get a conversation with them. They asked me to head down personally to cancel my order and repurchase and bring the items back. I told them it was at their end that they didnโt do a proper follow up or anything and failed to keep to their promise. Said they will call me back in 10mins with a solution. Waited an hour but nothing. And am still on the line waiting for them to pick up my call. I ended up making my way down. Kudos to jason at the store for trying to rectify my issues. But seriously, delivery and hotline teams need to up their game. Its really nonsensical of them. Horrid experience with the said departments.
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Zhenling Teo on Google
โ โ โ โ โ Went to get some capsules for daily consumption. The coffee counter service staff was professional and friendly. He introduced the coffee we were keen in and had good product knowledge. Good service!
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