ST Signature Chinatown - 273A South Bridge Rd

Perfect location. Near bus stop and mrt station as well as lots of wonderful food court in Chinatown. Staff is very friendly. However, room is very small and during my 4-day staycation, I did not see any housekeepers clean my room and collect trash. Toilet is a little bit dirty in the evening after staffs finish their shift. Price is expensive. Besides, be aware of your food and drinks when use fridge. I lost my drinks twice (still new, not open yet) even though I labelled it as guided.

DO NOT STAY AT THIS HOTEL! Would leave negative stars if I could. They reel you in with cheap prices but conveniently do not mention that the sheets and towels are replaced every THREE days. For travellers coming from colder countries (ie. almost everywhere) this is unacceptable and the room is quickly filled with the smell of sweat. Staff are unhelpful when issues of hygiene are brought up, and the stay is non-refundable because they quickly found out that once travellers realised that this was a poorly maintained and dirty hotel, they would want to leave. This hotel left a horrible impression on what was otherwise an amazing stay at Singapore.

I like the smooth and easy check in process. Fuss free, no queue, no waiting. The staff is also very friendly and helpful to assist me with changing/upgrading my room and moving of my stuffs. Major props to the person in charge of st signature chinatown! Stayed for a week and it was an interesting experience

Ok for 1/2 nights but not for longer. Use the room to sleep, shower and use the bathroom only. Con - expensive for what you get - facilities are basic - effectively no common areas, very isolating hotel experience. - room was clean but stained floors, tired appearance. - noise from building works next door make the place virtually uninhabitable from 9am-5pm. Pro - responsive staff - easy check in - very central location

I actually like the check-in and check-out process because it is easy (as long as you have SG SIM Card) and no need to queue. However, when you have an issue during your stay, it can be quite troublesome to contact their staff as there is no stand-by staff on the premises. You have to call them via Skype or use chat feature in their apps, which can cause some confusion from either side. Some guests, including me, have proven this during my stay as there is a serious problem at that time where we need a clarification from the management. I stayed here for 2 weeks in December. I actually quite like the room even though it does not have a window. But, I think they need to clean the carpet more thoroughly as it smells musty. During Covid, no daily cleaning service provided. You have to book it one day before. Then, I thought that I could not use any kitchen appliances during my stay, except for water fountain and sink. However, I see that some guests are able to use fridge and coffee machine. So, better check with the staff. No washing machine and dryer provided. Hair dryer is only provided one unit on the 3rd floor. If you are a female guest and not afraid to climb some sets of staircases, do ask the staff beforehand to assign you a room on 3rd floor, as the female toilets and bathrooms are located on that floor. I found it inconvenient to climb a deserted staircases on odd hours to use the toilet. Lockers provided are not enough and they are almost constantly full. PS: The 3-star rating is unfortunately given as the construction noise during my stay is unbearable. Maybe if it's a 2 or 3 day stay, the noise would be totally okay for me. But, as I stay for 2 weeks and I also need to work sometimes during the day, I cannot tolerate the noise after several days. Forced to leave the hotel during the day to work somewhere else.

Pros: Friendly housekeeping. Common areas are clean, unless guests are not mindful about hygiene. In-app response is quick and friendly. Cons: Common areas are covered with outdated signage. No action is taken based on in-app feedback and staff may forget to follow-up. Rooms are poorly designed. One of my rooms had such a low ceiling that I couldn't sit up in bed, and I'm far from tall. Steps for double-bunks are the length of half your leg and uncomfortable to climb. Lighting is inconsistent, good in some rooms but dim in others. Clothing hooks are only accessible for tall people. Coffee machine is frequently not usable (see photos), and no replacement is offered (staff suggested buying coffee elsewhere). On the whole, I would recommend staying elsewhere unless you're getting this for cheaper than comparable hotels.

I liked the chat in/chat out and for younger people it flight work very good. Moreover, the staff was very helpful and is always available when writing, at least for my stay that was the case. Bathroom is clean and nice, just like the overall style is. Prices are fair. Badly experiences the noise level, so basically you hear everything. Bends are too short, so if you are 1.8m or longer that might not fit very well if you sleep in a long position. No window, which makes it kinda depressing as well. No elevator, so carry the bags.

This place pays for reviews. You get a 10% discount towards your next booking if you leave a good review. We booked this place because it was highly rated but it's nothing than a dirty dormitory. There is no reception, no elevator and you have check-in using their app. To get into your room, you have to enter a 9 digit code but what if your phone runs out of battery? The room was dirty especially the floor. They only change your towels every 3 days when you explicitly ask for it. They never cleaned the room but they did get in and stole all my cash in the room. We booked through booking.com that did not mention of any construction going on but as soon as we booked we were informed there are constructions inside the hotel. The hotel would not cancel our reservation claiming the information was available on their website. Woke up every morning to the sound of drilling. The breakfast is just a coupon for 2 different meals in a cafe outside the hotel.