Summer View Hotel - 173 Bencoolen St

Went for staycation. Location: 3mins walk to rochor mrt, lots of restaurant and coffeeshop nearby. 7-11 at opposite street. Very convenient! Staff: didnt meet the indian security who those mentioned in the reviews. So, so far they are nice. The guy receptionist is quite nice, always welcome us with smile, the first lady who serviced us is abit...impatient when we trying to confirm whether we need to do art test everyday before leaving hotel as stated on their paper (which dont need) but otherwise she is quite okay, has kindly help us to let housekeeper to send the iron as we requested. Housekeeping: kudos to them, keep our hotel room clean and tidy everyday, send us the iron as we requested. Need to check in, check temperature, write down our names, room, temperature everytime we enter hotel. Not a trouble for me, maybe is just for their tracing purpose, so i have no comment on that. Is very fast anyway. Room: have toiletries, towel, 2 water bottle provided. All these given everyday. Has a small complimentary tray with 2 cups, 2 glassess with coffee and tea. Also have small fridge. The aircond is very cold, adjustable on our own, Hot cold shower, hair dryer, few hangers to hang out shirts. No cupboard, but there are enough place for us to hang our clothes. Charging pot at one side of the bed. Has a TV(but i never open it). Will be great if they can provide 4 pillows rather than just 2. Mattress abit hard, can feel slight spring coil at below but doesnt affect my sleep. 5 stars if got 4 pillows and slight cushion on the top of mattress. Can hear the door opening and close at my opposite room. Otherwise is a quiet and big room. Lots of space around~

Was told to wait outside when delivering food . Makes no sense. I'm not spreading any airborne diseases. Waiting at a corner will probably take 1 sqft at most. Told me I can't wait inside. If u are a rider like me. Skip this hotel altogether.

Very efficient front desk, quite spacious room for SG room standard, very helpful staff. The bathroom is by far the best I have ever had in SG, water was very strong, water temperature was easy to adjust. There are good food places nearby, and a 7-eleven right opposite of the hotel. Strongly recommend this hotel to anyone visiting SG.

Booked their Deluxe Double Room for a weekend staycay. Room: 4/5. Spacious with good deco toilet. Love the ring light on the mirror. Good city view from 6th floor. They gave us a 2 single beds which werent very comfy as the mattress slipped away when I sleep in the center. The door was a bit spoiled so it sometimes took a few tries to open with the room card. Booked with a special price on agoda so I would say the room is worth the price overall. Service: 5/5. Nothing to complaint about. Staffs were nice and friendly. Just that everytime u go out and come back, u need to do temperature check and write it down. 24hr front desk. Can ask for cutleries but u need to go down take it urself Location: 4/5. One 7/11 across and Shine Korea just beside the hotel. Like 5min walk from rochor mrt and near to bugis area as well. Overall, a good hotel if ur looking for a spacious one with decent price.

The receptionists were alright but lacked enthusiasm and hospitality. Nothing out of the ordinary. Lifts needed card access so the building was very secure with a 24/7 reception. They also provided us umbrellas during an unexpected downpour with the exchange of our hotel cards. The place looked relatively new and the toilets were quite clean. They had ample of shower gels provided in a large bottle and toothbrushes/ toothpastes. Hair dryer was basic with no cool setting. The air conditioning was quiet and was regulating the temperature quite well. Boiler and bottled water were provided. No closet to place your clothes, just a metal bar and some hangers. They didn't provide neither bathrobes nor slippers. One peeve we had was with the bed, it was very thin and was an old, springy mattress, could feel the spring poke through on my knees. It wasn't dense and lack solidity. For this reason I'm not pleased with this hotel. It was quite spacious but the space was slightly abnormal, could have included some furnishings such as a couch. But the room overall is very, very basic. There were no amenities and facilities that we could utilise in the hotel. There was a bus stop (that goes to town) in front of the hotel and a convenience store around the corner. Nanyang school of the Arts is nearby with small eateries too. The hip part of town.

The receptionist remembers you by name, personalised service received. They are well coordinated and well managed, they stated everything clearly such that you do not have to call them to ask what to expect or do. Our hotel room is spacious and clean. Housekeeping is good. The bathroom is within my expectation too. The only thing I disliked was, the WiFi was having issues and they had to do a maintenance/upgrade during my stay, which greatly inconvenienced me as I could not work.

This hotel is haunted (room 801) and the hotel male wear glasses front desk got attitude issue. One the first day the front desk wear glasses staff purposely changed our room from room 301 to room 801(haunted room), at first we thought high floor is good. But when we went into 801 we felt the chills, the room is colder than 301. First creepy incidents in 801 is the bible book is right on bedside table with light shining on it which is weird (normally in hotel the bible will be in the drawer). Second creepy incident, is tissue stuffed inside the fish eye on the door. Third, which is the most creepy thing, one night when my bf looked through the door gap from the toilet he mentioned that my face looks greyish. On top of the 3 creepy incidents, on the 2nd day my allergies also triggered badly. So we went to pray and request for room change, and we ended up staying in 301 (which feels so much safer). On our checked out date we mentioned to the staff that their staff and facilities got issues, and the staff gave us a customer service kind of and end with a smile to us and said “life is precious”, which means that they know that the room is haunted and have us changed into the room 801. Staff issue: 1) no privacy, we forgot to sign the attendance book he need to call to our room to ask us to come down to the lobby to sign the attendance book. Room issue: 2) the kettle all rusty 3)the bed no spring

I didn’t check reviews prior to my stay, hence when I secured a good deal price-wise at a short notice for a staycation with my friends in the connecting rooms, I didn’t have any expectation. Rooms were pretty decently sized, I’ve stayed in places that cost me more but had smaller rooms so this was definitely a plus. It was clean as well, and felt that it was renovated recently. I must say the staff members could be a little nicer, but a little PR would get you on their good side and a lot of good things will come your way. Overall, it was a good stay, don’t mind doing it again if there is a similar offer! :)