Weiken.com @ Oxley Bizhub 2 - #01-04

I am very satisfied with the service that Weiken gave me when I took them on to refurbish my 28 year old kitchen and toilets through their dedicated Interior Designer, Hazlin Isahak. Hazlin was a god-sent as she was very patient with me. I am completely clueless with interior designing and had never been involved much with one before.. hence her patience in listening to my many scatter brain ideas and change of minds helped me a lot in understanding the process and implications of some of my suggestions. Hazlin was also very proactive and innovative in suggesting the designs that would or would not work for me and my family. I find her sincerity in helping her clients and sense of commitment to her job, very touching, refreshing and definitely a huge relief to me. Despite my family's impatience in wanting the job done faster (this was during Covid pandemic) she had never once lost her cool or be rude to any of us. Instead, she took the trouble to explain in detail the process and why it could not be rushed to our satisfaction. She impressed me with her incredible patience and professionalism. To say that we are satisfied with the work done, is an understatement. We are in love with our kitchen and 2 toilets.. and so were our guests who visited us. We are over the moon with the work she has provided for us. A huge shout out to Steven, the Supervisor, who also showed us such understanding and commitment to this project. At the end of it all, we are ecstatic with hiring Weiken. Eventhough they are a little more expensive than a few others we had earlier checked out, I guess the proof is in the pudding. The quality of work speaks for itself. Thank you so much Hazlin and Steven for making my familly's dream come true. I am in love wiht my kitchen and 2 toilets! LOL....

We were looking around for ID companies for our home renovations and came across Hazlin when we went to Weiken. Hazlin was very helpful throughout the whole process. She was very patient during our discussions and also accomodating when we made multiple changes. Eventhough due to the many covid restrictions, she also was prompt in replying and ensuring that the follows up action were completed following the timeline given. Although she has completed our house reno months ago, she still replies to our whatsapp whenever we still have queries. Overall,I would recommend Hazlin for her expertise and great services rendered.

Planning for a renovation can be a hassle hence, me and my wife decided to engage an ID. We went to several ID firms before deciding on one and finally decided to go with Weiken.com. We engaged Alfred Chua to assist us with the renovation and it was probably the best choice we had done. The draft presented was what we have in mind and the quote was within our budget. The whole renovation process, including buying of furnitures and lightings, Alfred always makes the effort to accompany and advise us. Soon after receiving the keys to our home, renovation started promptly. However, due to MCO in Malaysia, there was a shortage of materials therefore, causing a delay in the renovation process. Nevertheless, this information was informed to us promptly and constant assurance was given by Alfred to allay our anxieties. Communication was smooth and although may take a while at times, Alfred always makes the effort to either call back or reply our queries promptly. Even when there are instances where we are unable to receive a delivery or be present for a contractor, he will offer to receive it on our behalf. This is going beyond with what he already could have. Post renovation, whenever we have issues, he will assist us promptly and advise accordingly. This is unlike some IDs who will actually ignore their clients post renovation. From this, you can see his dedication towards the clients he have. Overall, a big thank you Alfred for assisting me with the renovation. Don’t have much photos as of now as I am busy packing. But will update when I have. Kudos ?

We engaged Ms. Liz Ng from Weiken and we would recommend her for any renovation works. We find that she can quickly understand our requirements and concerns, very prompt in replying our messages, come up with beautiful design, strong "can do" attitude to solve unforeseen situation. Despite of the COVID 19 situation, she managed to handover the house right on the schedule. Good Job!

Luckily the project completed with an approximate 90% satisfactory as there are still skills or knowledge that the ID have to improve on; being an ex interior designer myself, I was quite surprised that the ID doesn't know much (or any) detailings knowledge, which conveniently relying on the carpenter's experience and knowledge. I didn't engage a contractor to do up my house as I was busy to undertake the design supervision and coordination works thus I engaged an ID to help. But it's not much difference between the ID and a contractor,in this case. Despite my carefully detailed instructions on how a certain kitchen accessories can be done, it didn't come out as what I had instructed. Probably it's too difficult for them to understand complex mathematical calculations then. Nevertheless, with some minor eye sore here and there, generally most of the items are nice.

Both my wife had a pleasant experience with Weiken and I had decided to engage my ID, Hazlin from Tampines 1 branch to do up my renovation works for my resale unit. Compared to others that I have met, She is able to understand us and was able to help us achieve what we envisioned for our home become a reality and maybe even better than what we had originally in mind. I was very impressed with how professional and highly responsive she is to attend to any of my concerns/queries. Overall, The experience was excellent and I would highly recommend Hazlin to my friends

We've engaged Liz for our new house Reno. From the beginning, we had came out with our drafted ideas and eventually she advised based on our character and layout we should go for Minimalist. Liz is knowledgeable, and the most important that she has provided us along the way was patient, prompt responsive, well communication. She also gave an ideals when started our shopping with lighting, curtains, choosing carpenter materials etc based on her expertise. She was managed well when started work with arranging, planning schedule for all the contractor accordingly from electrical work, celling, carpenter, painting etc. and update us the status. in fact recently due to COVID situation, may have major impact but thanks to her effort, she make it happened ensure all the works are on track and on schedule to meet our moving in date. So far from my past experience, Liz is one of the ID that allowed us to leave our new home in her hands without worry. Overall Liz is good, responsible, manage schedule well, and able to provide not only nice design whereby practical for us. Highly recommend Liz from Oxley Bizhub. Lastly, Its really a great experience to work with Liz and thanks her for design our HOME looks cozy with a spacious feels.

This is a review of the professional ID services rendered by Liz Ng, from Weiken.com @ Oxley Bizhub 2. Here's the short version: Communications: 5 / 5 (Concise, Responsive, Unencumbered, Professional) Quality: 5 / 5 (2 years warranty; Very satisfied with final outcome; Special kudos to carpentry master Mr. Nono) Price: 4 / 5 (Not the cheapest nor the most expensive, Value for money due to Quality 5 / 5) Here's the long one... Part I - Pre-Selection and evaluation Prior to choosing Weiken, I've sought out 5 firms. I've have a general idea of what I wanted in terms of theme, layout, features and budget for my small 2-rm flexi BTO unit and all 5 firms gave a mockup that looked more or less the same (due to the limited size and general fengshui constraints). Price-wise, Liz gave a quote that isn't the cheapest nor the most expensive. A round of elimination 6 weeks later, it came to "communications" as the final deciding factor. Liz has displayed patience and uncanny understanding of what I wanted. She would pull out "millions" of pictures from her phone (portfolio) to show exactly what she meant when she tries to explain what certain colours or features look like. Part II - Design phase and selection of materials You get 3 chances for your 3D renders; Liz made that clear during the selection phase. First iteration is based on what you imagined and communicate to the ID what your house will look like, 2nd iteration to make changes to what didn't came out as imagined and final iteration to reflect your selection of colours and materials. With the initial renders out, it's time to go shopping for materials. Materials here refers to essentials such as kitchen sink, toilet sink, shower set & accessories, curtains, smart home switches and the likes. These are not included in the reno quote in case anyone is wondering. Liz has a working relationship with the supplier she recommends and you can see that their rapport is very good. In due diligence, I've researched and checked that the prices are all fair and competitive, so I was contented to buy most of the items from the recommended vendor, except for a few specific items which they don't carry (e.g. my ceiling fan / lights) and certain appliances which I wanted to buy elsewhere (washing machine, fridge, hob and hood etc). Part III - During the renovations and final outcome Arranged and went on-site the very next day I collected my keys. Liz brought along the electrician. Based still on the 2nd 3D render, we quickly got the electrical works sorted out. Peng (the electrician) was very thorough and was also very quick and responsive to accomodate to changes and provide quotation. Very efficient. Despite the covid situation, my reno duration didn't really take that long. There was a slight delay in getting some of the intermediate work done, but it wasn't in the critical path and thus didn't affect the overall schedule. Another benefit of buying most of the materials from the recommended supplier is she seamlessly arranged to have the items come in when it is required. All very timely and again efficient. Liz communicated timely to me about the schedule of work planned and I get to time exactly when to get my furniture and other barang barangs in. Everything moved according to clockwork and before the final handover, I already had 75% of my stuffs brought in. Small defects were quickly fixed in the same day as handover. And in no time, with the auspicious date picked (a week later), I moved in. The outcome? See for yourself in the pictures (taken on the day of handover). I'm very pleased with how it all turned out. Due to character limitations, many details were omitted. Hopefully through this limited sharing, it helps with your own reno journey. All the best!