WOK HEY The Clementi Mall - 3155 Commonwealth Ave W

Ordered Shanghai fried rice with chicken. Portion was underwhelming, to say the least. For example, referring back to a meal I had previously, a few weeks back, for comparison, at King of fried rice, I can easily get a larger, more flavorful and aromatic portion of fried rice with a succulent piece of pork cutlet at a similar price, and the fried rice here had a burnt smell and taste to it! Taste was underwhelming, to put it mildly. Amount and type of ingredients were not worthy of the price. Chicken was nothing special, and portion seemed so sad, given the ubiquity of chicken everywhere in Singapore Variety is pathetic, with it being advertised as a zi char concept, I would expect more protein (including, but not limited to other fish, pork, seafood, and much more). Which other self-proclaimed zi char store has such a lackluster variety of protein? I have been to Shanghai and the fried rice here is not even remotely comparable to what I ate there. For me personally, I am thoroughly disappointed because I know that Shanghai fried rice is much better than this in terms of taste, portion, ingredients and variety. One of the worst meals I ever had the (dis)pleasure to try. Cannot fathom a scenario where I would ever come back to this store.

My husband pick up the wrong order today at clementi branch and we messaged wok hey fb messenger about the incident. I thought they will response quite sometimes to my surprise they reply us immediately and resolve our concerns quickly. Thank you for your 5 stars customer service, you also deserve 5 stars from us. 祝你生意兴隆 .

The food is great and the portions are really filling like most Wok Hey outlet. Love the egg fried rice it’s comparable to Din Tai Fung’s! At peak hours they’ll have 4 chefs cooking to accommodate the large order intakes. However, do note that as of now this outlet only accepts Cash! No cards, no cashless payments!

Price hikes but standard drops. Ordered fried udon with chicken, the udon粘糊糊all stick together, and the taste is sweet and weird! NO ‘wok hey’ at all!!

I ordered egg fried rice with edamame beans, tobiko and chilli. However, the food arrived without tobiko and without chilli. The customer service is fast to respond after my feedback and provided a $10 grab voucher for the after service recovery. Although I am disappointed with the food, I am satisfied with the fast response from the customer service.

Ordered the egg fried rice with broccoli and tobiko toppings but missing broccoli when I opened up the packed rice . So I sent a feedback to WokHei and the staff was quick to respond and offered me $10 voucher as a token of apology. Good customer service ! ?

This definitely is one of a kind place, with feels of having the Chinese takeout you see in pop culture. The fresh udon is so good and sufficient portion size.

I went to this place for my dinner today, the food is so so so delicious and very fast serving (it took me less than 10min get the food after ordering) There are one worker name Jordan was very patiently service me. I like his service so much. It was my first time eating in wok hey, i have no idea what to eat, then he is very patiently recommend me on what is the best seller. In the end, i order an egg fried rice with prawn. I would rate it 8 out of 10 !!! It is really nice !!!