www.rentcar.com.sg - 50 E Coast Rd

Just rented a hyundai over the past few days. Smooth drive and clean car! i like it keeps their car clean. I will recommend to my friends!

Sounded like multiple company websites use the same pool of cars. Made a reservation 2 weeks in advance from one of their websites, but they never processed my reservation and no language on their website nor reservation form clarifies their booking process. Problem arose when they said they didn’t confirm my booking because I didn’t pay in advance. However, absolutely no where on their terms and conditions, nor website, nor reservation process mentions the need to pay in advance. I even got a reservation summary at the end of their reservation form, with no follow-up instructions given. Went to pick up car but their staff said my reservation was not recorded because of this. Turns out it was left pending in their system the entire time and no one followed up with me. 0 stars for customer service and quality of business service. I had to call them on the day of my reservation to learn of this mess. Staff member tried to find me a car, but of course they didn’t have the type of car I needed since everything ended up being so last minute.

Cars rented from rentcar are clean, tidy and in excellent shape. I will be happy to use it again in the future. For the first time in my life, I had to rent a car, and I was not disappointed. Why? I was offered a very wide offer and favorable lease conditions. Contact with employees was at an exemplary level! I have no objections. The whole transaction was conducted in a pleasant atmosphere, which only confirms that it is a very good choice. I recommend it and I hope to use this service again someday! :)