Aesthetic Reconstructive Jaw Surgery Pte Ltd - Singapore
4.4/5
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based on 8 reviews
Contact Aesthetic Reconstructive Jaw Surgery Pte Ltd
Address : | Singapore 228510 |
Phone : | π +78 |
Website : | http://www.aestheticjawsurgery.com/ |
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Joel Lee on Google
β β β β β Broke my tooth on Friday, explained the situation and immediately got an appointment a day with Dr Lee after despite their busy schedule. Upon checking the situation of my broken tooth, Dr Lee referred me to Dr Chan as it was a complicated procedure. Dr Chan was very helpful with my situation and did his best to explain the surgery necessary for me. Kudos to Dr Chan for a painless complicated tooth extraction and implant surgery. Extremely professional, will definitely recommend to friends and family ?
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chen way cherng on Google
β β β β β I did my dental implant with Dr Chan recently and it was generally a fuss free experience. The surgery went smoothly and there was minimal pain and discomfort after that. I would highly recommend his services.
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Andrea Goh on Google
β β β β β I had my jaw surgery done by Dr. Chan, as well as braces done by Dr. Chow. Both doctors were highly professional and advised me well regarding how to go about this. When I decided to do this surgery, I had many commitments like school, CCAs, and other events which the doctors had to workaround. Thankfully, they were very understanding and adaptable and were able to plan the surgery and my recovery process so that my swelling would have gone down before I had to start school again. This process took about two years, and I was amazed at how both doctors performed during every appointment. They were very gentle and knowledgeable, allowing me to place my trust in them. When we faced a setback during one of the checkups, where one of my brackets came off (probably because of something I ate or from brushing my teeth too hard, but even I did not realize that it came off until Dr. Chow told me about it), causing my teeth to not shift to the correct position, we were all worried as it was extremely close to the surgery date. Both doctors were calm and quick to discuss the best solution to this problem. Eventually, my teeth shifted to the correct position in time, allowing the surgery to proceed as scheduled. After the surgery done by Dr. Chan, I was shocked as I had expected the swelling and bruising to be worse than what I had experienced. The pain was minimal and almost felt like nothing. I also thought that it would take me about a month before I could eat proper solid foods. To my surprise, it only took me about 2-3 weeks to start eating solid foods. Although the food I ate had to be cut into tiny pieces and cooked till it was very soft, I was more than satisfied. Before the surgery, I had felt pain near the area where both jaws met, near my ears, whenever I ate something, and would occasionally occur even when I was resting. However, after the surgery, I have yet to feel any pain at all. The nurses and dental assistants there took care of me exceptionally well too. Overall, I had a fantastic experience at Aesthetic Reconstructive Jaw Surgery and would recommend Dr. Chan and Dr. Chow to anyone looking to do this surgery:))
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Stephanie Chua on Google
β β β β β Great experience with Dr Chan and Doreen. Very experienced and paitence. The staff there are friendly. Thank u for explaining in details so that i would understand my condition better. Definitely will be back again =)
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Leong Hweekeng on Google
β β β β β I have a couple broken roots removed by Dr Chan. I'm a dental phobia never been to any dental clinic for years. I was recommended to Dr Chan. He was so gentle and calm while attending to me. He was so experience that what I remember was he place a needle at the back of my hand. Next things is he wake me up and told me that all the broken tooth has already removed. Surprisingly I don't feel anything all. I really grateful and have a pleasant experience with him. I highly recommended Dr Chan to anyone like me(dental phobia) you will definitely on a good hand.
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Ave G on Google
β β β β β Do not recommend, highly unprofessional.
Called in to book an appointment for jaw pain, I was told the appointment will be 45 mins long. On that day, Dr Chan said it could be a joint problem.
To diagnose the joint, an xray is required and the xray is $750. I asked about their insurance partners and he immediately said if I need to check about insurance I should come back another day.
I said that I don't mind paying if we'll know the results of the xray by today. This was my main concern because if I couldn't, then I would not have proceeded. He assured that we will get the results on the same day.
Went for the X-ray within the same clinic, it took 30 mins; there was no queue.
Waited some time and was told I had to redo the xray because they had a software issue.
I did the xray another time. Then, I was told I had to do it again because of a problem with their xray machine.
By now I was there for 1.5 hours, 1 hour+ waiting for them to fix the xray machine. I told the nurse this was taking too long and since their machine is not working, I don't want to do the xray anymore. The nurse told me to try one more time.
We did the X-ray again and I waited another 20 mins. Then, the doctor told me the results will take too long and I should come back another day. In total, I stayed for 2 hours; Did not get any results from the xray, and was charged $900+.
The issue here could be either or all of these:
- The nurse/radiologist was not well trained to operate the machine
- Their technology is not functioning well and needs fixing or upgrading
- Dr Chan did not listen to the patient's concerns and set the wrong expectations
Either way, I wasted both time and money here.
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Eng Seng Yeoh on Google
β β β β β I had my jaw surgery done early this year by Dr. Chan. The surgery was life-changing and the whole journey was really a pleasant one. During the consultation appointment, Dr. Chan communicated patiently with me to find out the result that I wished to achieve. I was so glad that his clinic was equipped with the latest imaging technology that allowed me to visualize the result that I was going to get. He really tried to formulate a perfect plan that can treat my functional and aesthetic needs. Dr. Chan and his team had really prepared me well for the surgery, making sure that I was well aware of the sequelae and possible complications after the surgery. At that point, I knew that I was in good hands and I knew I most likely was going to get the result that I longed for.
The recovery was a lot easier than I expected. With the help of the medications, I did not suffer much. At one week mark, I was already confident to show myself to the public. As for today, I am still really grateful for the result. The surgery was one of the best decisions I have made in my life. I would like to take this opportunity to thank Dr. Chan and his team for the wonderful care they have given me.
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Team Epic Training on Google
β β β β β Had my jaw surgery performed by Dr. Chan Siew Luen at Aesthetic Reconstructive Jaw Surgery Pte Ltd in 2014. Heβs one of the more expensive jaw surgeons and promised good results so I trusted him. Surgery went ok but things went wrong when I went back to remove my metal plates a few years later.
2017/2018 - Dr. Chan removed the plates and assured me I will be fine. I continued to feel off so I went back a week later. Again he told me that everything looks good. However, I took a picture of the plates he had removed and showed him how they were not symmetrical and a piece seemed to be missing. I insisted and his staff gave me an X-ray.
We then discovered to my HORROR that he had left a visible, moderately-sized piece of metal in my face. I had to go under the knife while my scars/cuts from the previous op had barely healed. I canβt imagine removing fresh sutures and tearing through fresh wounds to dig for a piece of lodged metal! Even for the 1st surgery, he advised me to wait 2 YEARS for the 2nd removal op... this was just a week apart! I was extremely shocked and left his clinic disappointed.
I HAD TRUSTED THIS PROFESSIONAL but he was NEGLIGENT and CARELESS towards me as a patient. Given his pricey rates, he made such an amateur mistake.
Fast forward now to 2022, I continue to feel off ever since that accident. The air pressure between my left and right ears, nostrils, and the roof of my mouth is always imbalanced. I sometimes wake up in the middle of the night as air would flow weirdly around my sinuses. My eardrums hurt on airplanes and i canβt relieve the air pressure like I did before (pinching my nose and blowing out or swallowing doesnβt work). The uncomfortable sensation is on my right - the exact side where he operated 2 times in a row with no healing interval. I would also have mucus accumulating in my right sinus and coming out in strings or huge blobs. I believe that irreparable damages were done because of this and I truly regret placing my faith in him. Maybe your experience will be different than mine and I truly wish others wont be as unlucky as me.
Moral of the story is just because a product or service is expensive and backed by prestigious certificates, it doesnβt mean theyβre good. A very expensive and irreversible lesson learnt! ???
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