All Nippon Airways - 80 Airport Blvd.

Worst customer care service its been 3 days i am calling customer hotline and no one responds, ivr disconnects call after 45 mins. No response on email. They call themselves 5 star airlines but worse than tuktuk

San ANA is better than Yamaguqi.

Qing Dao OCS, Horrible service and terrible customer service.

Among the logistics companies that have cooperated, Qingdao ocs is the most irresponsible.

OCS China, Qingdao. This is the worst shipment company ,They lost my packages . poor service!!! Not trustworthy. liar!!!!

The WORST service I've ever got. Packages went missing for mouths. They are very expensive, customer service has shows no respect. DON'T work with them!

I am writing this with reference to my experience flying ANA from KL to Chicago via Narita. On 11/10 the super typhoon Hagibis caused all flights through Narita to be cancelled. An email was sent but still, I was at the O'Hare airport at 8 am hoping for more updates on the matter.Departure time was supposedly 11 am that day. I saw a group of six worried Japanese gentlemen n a small family of three looking equally uncertain about what to do next. Regrettably, there was only a signboard saying all flights that day had been cancelled. There was not one officer at the ANA counters to offer assistance on the situation. When clarity was needed there was none. I felt abandoned. Phone calls to ANA went unanswered. Like the other passengers, I was left on my own to find my way home. What sort of professionalism is this? Is there no compassion for your customers? You guys abandoned your passengers in our time of need. Your lack of proper actions under the circumstances is shameful. We are not even talking about financial compensation for the cancelled flight yet. Simply not good enough, ANA.

Qingdao OCS is the worst shipping company I have ever used. Customer service attitude is very poor. No compensation for lost goods no communication and no care. This company should be closed. Do not be fooled!