Anytime Fitness - Tiong Bahru Rd

Pretty new gym in the anytime fitness franchise. Equipment is all new and very clean. The place is kind of small though, expect to queue or share equipment. Other than that staff is friendly and nice.

I was “automatically transferred” to Tiong Bahru Anytime fitness, despite I still went to Paya Lebar one. It was transferred without my consent or without me knowing. Ever since transferred to TBR gym, it no longer sent me notification about gym payments. While I knew I didn’t opt-in for “auto-renewal” of contract, I thought my contract would be terminated by Oct, or before Oct. i just found out that a deduction of gym membership from my bank transaction on 2 Nov. As I called the gym staff, she mentioned the auto-renewal would be automatically chosen from the gym transfer. So basically, anytime fitness can do gym transfer & help customers choose auto-renewal of contracts without informing customers. And she said it was done automatically by the system. If I chose to terminate the contract, I need to give 30-day notice period. Yesterday I made the call, she said she was alone in the gym, it was understaffed, and would give me response by last night. However, it did not. WhatsApp messages were just blue ticked without replies. When I tried to call the gym to resolve the issue today, the gym has yet picked up the call. From these incidents, definitely a poor service rating. It is not customer centric at all. Maybe my last resort would be turn to lodging a business complaint or report for the unauthorized transactions. If anyone has any suggestions, thank you in advance.

Typical Anytime Fitness, quite small but there’s all the equipment you need. Gym is well located and clean. The equipment is pretty new and works well, mostly Life Fitness brand and some Hammer Strength (the racks), both very good brands. No toilets inside the gym

Access 5(MRT Tiongbaru) Space 3 Machine Variation 4 (life fitness) 3Racks Clean 5 Shower 2(No Toilet) No cue 1 (very busy weekday night) good for back, legs training Special comments: Toilet is outside in the mall Very new and clean

I like going back always on this gym. Staff 100% acomudating, very kind and hospitable. Equipment 100% always well mentain like new. Even not so big but they always control the crowed so that u wont just stand and wait for equipment.

All time favorite training here. Love the staff and atmosphere.

Newly opened in 2019, relatively spacious for an Anytime Fitness gym. Location is good, being situated above Tiong Bahru MRT. I Like the squarish open design but sadly, the gym only has 3 shower facilities and NO toilets. You have to walk out of the gym and use the toilets at the shopping mall! For a 24hours gym, there are NO toilets when the mall is closed. So for that, just 3 stars.

Tiong Bahru Plaza AF is best outlet out of all AF branches in my opinion. Spacious gym with very new and well maintained equipment, extremely clean, and conveniently located at Tiong Bahru Plaza which is where the MRT is, and the mall itself has many shops including eateries and a supermarket. Gym is open 24 hours and membership price is super affordable.