Anytime Fitness Ang Mo Kio

Miserable customer service. The staff will give you a "why are you so stupid face" when you have issues using the face recognition system. Poor management. This gym allows both vaccinated and unvaccinated gym members, which means the mask must be on at all times. However, I was dismayed that when I went on 31/10 noon, the users were not wearing, and the staff was wearing slippers while gymming and mingling with a group of members. How many SMM rules has he violated? Poor facilities. The male toilet has no privacy, they left the toilet door ajar and has no bathing facilities. If can give zero star, trust me, I will give zero stars. Nothing was positive, luckily my home gym was not there.

To whom it may concern, This poor review is a reflection of the poor management of the gym despite its good location and relatively good range of equipment! I have been member of many gyms in my lifetime, and this is one of the worst managed. My main grouses: 1. Currently not open at convenient times for the majority of the working members; opening times are from 9 or 10 in the mornings even for weekends, which is not convenient. Despite most Anytime Fitness gyms being touted as 24-hours or even 18-hours to allow for cleaning. The main reason for joining such a gym is the flexibility of hours it affords to members 2. Poor maintenance of the equipment - free weights are poorly maintained and rusty, repaired with duct tape. Most of the cardio machines do not even work. 3. Poor level of hygiene especially in these times. 4. Poor ventilation - most of the air-con units are not working and the gym can be sweltering especially when temperatures are warm. There is no proper ventilation/ venting of premises. 5. The management allows unvaccinated members in to train, and has a mask on at all times policy, which goes against recommendations by the government. As many of the members belong to the older generation, it puts them at risk even if they are vaccinated. I myself fall into this age group, so am very reluctant to continue. To any member of the public hoping to join a gym, my advice is to look elsewhere to other gyms in the area as there are other options, especially is safety and health is your main consideration for joint a gym. To the management- I hope that things will improve soon. Am very disappointed with the state of affairs. Please do a better management job or else many of the older members will reconsider other options. We are not asking for the best equipment nor the most modern/up-to-date machines. In these times, proper management is essential to the long-term commitment of members or even potential members.

lots of cardio machines plus bicep machine oof hits different. 2 power racks and 1 Smith. plus 2 cable machines.

- didn't experience any welcoming vibes from this outlet compare with the few outlet i've been to. this is the worse, Only to assist when you have issue entering. - Equipment wise, rusty and old. Suggestion: Upgrade new equipment and improve on-ground staff to be more active, welcoming, friendly approachable vibes.

1. poor customer service. 2. Alot of rusty and not well maintained equipment. I urge everyone to take a look at the reviews before joining. i only joined because it is near to my place, but u will be shocked at how poorly maintained everything is, apparently due to it being the "one of the oldest branch in sg" but it doesnt excuse anything. Everytime i touch a weight plate or barbell i will have a rust stain on my palm. How do you expect people to enjoy their workouts when your staff are condescending, and the equipment are so old? Not worth buying membership at, only good if u like to be covered in rust and be treated poorly by staff

This is probably one of the worst, if not the worst Anytime Fitness branches around Singapore. If the management are not interested or keen in aligning themselves with the level of professionalism that other branches uphold, why bother opening an outlet in the first place? Have read multiple reviews that reflects the poor level of attitude and commitment of the management and I'm sure no claims are made in jest. Here are my main qualms: 1. The equipment in the gym are poorly maintained, barbells are rusty, weight plates are torn and tattered 2. The new operating hour of the gym is rather questionable. It's called Anytime Fitness, not 10 hours fitness. Members are inclined to sign up due to the accessibility that the gym provides. No reasoning for the change was given or emailed to members which displays an absolute lack of responsibility 3. With regards to point made in (2), instead, updates are made on Instagram (which members like myself are not aware of until I was told by other members). Is that really the only channel that can be utilized? 4. The level of ventilation in the gym should also be called into question. We're often told that the a/c unit is down, and even a month later, it is still unrepaired. So the question now is, where is the maintenance fee that everyone is paying timely going to? To the management team - I can continue to list down more issues with your establishment but I believe similar sentiments have also been shared on this google review page if you've actually taken their serious inputs into consideration. I am not writing to request for an explanation, but to request for a change. Thank you

Signing up is a breeze, management is fine. Automatic payment also no issues. Very spacious space and variety of equipment that can target all muscle groups. Not allowed to park my bicycle inside during staff hours but at night everyone else does it. There is a large group of youngsters who workout in this gym who are quite friendly but extremely loud and completely disregard social distancing and roam around with masks. It almost becomes like a community gym which is not what we pay for. They love to slam their weights like they own the whole gym. They will chope benches with handphones or water bottles but will do something else that doesn’t even require a bench. You can ask nicely tho but common courtesy would be nice. Good if you’re part of their circle but a nuisance if you’re not.

They turn on the Aircon at eco mode (low fan speed warm temp) even during daytime hours when there are staffs in the gym... I don't mind if you guys turn on eco mode in the middle of the night.. but not during the day when there's a lot of human traffic!