C&C Kia Authorised Service Centre (Alexandra) - 239 Alexandra Rd
4.1/5
★
based on 8 reviews
Contact C&C Kia Authorised Service Centre (Alexandra)
| Address : | Singapore 159930 |
| Phone : | 📞 +788 |
| Website : | http://www.kia.sg/ |
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Fabian Ding on Google
★ ★ ★ ★ ★ Service people are terrible. Dishonest and unaccountable. Unwilling to solve problems they brought up. The poorest of customer service. Service officer made a mistake regarding service credits and ending up paying over 500 dollars for his mistake.
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akshay chawla on Google
★ ★ ★ ★ ★ Went for my very first service and left the car in their so called capable hands. They asked me to come back at 5:30. I reached at 5:45 and still the car not ready. Finally i get my car at 6:15 and to my surprise they had left a cover on my dash board and i had no clue what it was. I went down to ask then they wasted another half hour. Finally when i am ready to drive off i realise that there is a cut on my steering wheel. And finally aircon smells like dead fish after service.
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Nicholas Thang on Google
★ ★ ★ ★ ★ This is the best servicing centre comparing to the others that I have been. The representative is very helpful and friendly and provide appropriate and relevant advice on what's best for your car. Thumbs up!
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Yoke Tan on Google
★ ★ ★ ★ ★ Friendly staff but frankly service is not great. Have left stuff in the car twice now. Little things like forgetting to put cover back on battery but it does cause me to wonder about the quality of service when these things happen.
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Jonathan Cheng on Google
★ ★ ★ ★ ★ Prompt and efficient service.
Tip: Look for Harsani. He provides courteous, professional and efficient customer service. No wonder he wins awards. Keep up the good work.
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M Dali on Google
★ ★ ★ ★ ★ Have been getting their services for almost 10yrs since bought a 3yr old Kia from dealer. Great service experience from all the staff. Having a dedicated service agent, mine was Mr Harsani, to assist helps as they would know your preferences.
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Richard Tan on Google
★ ★ ★ ★ ★ C&C sets really high standard. This is my 2nd Kia.
The entire journey from buying the car, to collecting the car, to servicing the car which include the online booking, the arrival, meeting the guards, the service advisor, the workshop manager, etc is such a delightful and wonderful experience.
I didn't get the same level of service previously when I was driving 4 other brands of cars.
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Levin Wee on Google
★ ★ ★ ★ ★ Friendly guards and staff. The service desk staff are also attentive - taking the initiative to help customers when they appear clueless.
My service advisor was fairly easy going and had a keen eye - spotting a supposed ding in my door that I couldn't see, even when up close and running my finger over it. I still think there isn't anything there, but I suppose he wants to protect the company.
Do keep a lookout when your service advisor says they'll do tyre rotation, add engine additive, aircon hygiene maintenance, and add wiper fluid/shampoo. Those were phrased to me in a manner that sounded mandatory/complementary, but are actually not part of any servicing package and cost extra.
They also do not have the tools to handle spline drive lugs, if your wheels are using those. You either provide them with the "adaptor" or rotate your tyres elsewhere.
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