Emicakes
3.7/5
★
based on 8 reviews
Contact Emicakes
| Address : | Singapore 545078 |
| Phone : | 📞 +8 |
| Website : | http://emicakes.com.sg/ |
| Categories : | |
| City : | EmiCakes |
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Shobi Ren on Google
★ ★ ★ ★ ★ Great service at Compass One mall by 2 sales lady Indian and Chinese.
Thumbs up ??
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PDIESEASE on Google
★ ★ ★ ★ ★ Nice place to go but maybe need some improvement☺️
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Manisha Pawar on Google
★ ★ ★ ★ ★ A price sticker was found in one the products of emicakes.If this was consumed by small kids who didnt notice it,it would have been fatal.
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Kavan SD on Google
★ ★ ★ ★ ★ Horrible quality. Cakes are frozen, especially those with fruits. Mango cake always has it’s mango frozen. Cakes are so dense! Not worth pay so much for such horrible quality.
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Shriram Kumar on Google
★ ★ ★ ★ ★ Thanks to the timely help and Leena was very helpful and kind. Thanks for your support
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SZEMIN A on Google
★ ★ ★ ★ ★ Strongly recommend the cake here! Ordered from CO Emicakes a couple of times via delivery and the cake always reach in perfect condition.
The soft and moist sponge is yummy and the cream is light and fluffy!
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Sui Jeff on Google
★ ★ ★ ★ ★ Poor customer services from both store staff to HQ staff. Store never check properly informed our name not in their pickup list. Then suddenly call back the next day saying the cake is actually inside the fridge. Never apologise just keep asking when can collect when the birthday is already over. After that no follow through or apologise just ended the thing with refund.
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Matt Hardy on Google
★ ★ ★ ★ ★ Poor customer service. Never bother to check straight away reject us saying our cake not here. Store staff refused to call HQ to check. After we checked with HQ several time they keep saying will check and get back but never get back. We suddenly received a call from the store the next morning saying our cake is in. Informed her (store staff) that the birthday is already over (yesterday) but the store staff without apologising keep saying when you can come and collect. We called straight to HQ to clarify but HQ keep saying its just some misunderstanding not the store staff fault. It sounds like saying its customer's fault that caused the misunderstanding when the fault is actually caused by poor customer service by the store staff. Very disappointing experience.
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