Fur & Away (Pet Grooming Salon) - 445 Sembawang Rd

Becareful that your dog may suffer damages or bleeding from poor grooming. Groomers here are not well educated and equipped to take care of your pet. Think twice before coming here.

Been going to Tammy since 11 years ago when dog was a 6months pup… Thankful that we met Tammy because she taught us that we should never cut his top coat to retain his water proof fur. After all these years, Tammy never fail us in grooming dog really well…

Went to Toa Payoh Branch. Very Bad experience for placing a first timer groomer with no experience and no supervision from any senior groomer. In the end, my dog get a cut above the eyebrows. Go at your own risk. One of the worse grooming experience ever.

I have been sending my very agressive dog here for grooming for more than 6years. They really are very skillful and have a way with him. I trust them alot and have never thought of switching place for grooming. Even now when i have moved house to elsewhere..i still always bring my dog here to have his grooming done. Top notch place.

I have been going to Tammy’s salon for more than 11 years. She groomed my border collie and Bichon. Very detailed cleaning and always careful with my fur kids. Lots of good advice from her on how to maintain the look/health of my kids. I trust them and will not hesitate to recommend them to any other paw parents!

Wonderful and experienced groomers!! My dogs have been going to Fur n Away for grooming for over 10 years. They are absolutely professionals and treat my dogs very well. They always let me know if there’s some developing skin issues or my dogs licking their paws too much etc, so I can watch out for them. My dogs love the groomers there too. My 2nd dog is a wired hair jack Russell terrier and he needs to be hand-stripped. Not many places the qualified groomers that know how to so hand stripping properly, but Fur n Away turf city’s boss can do that very well. He has been going here since he was a puppy.

My dog came back with an uneven bad fur cut, one look and you would think it is probably done by a trainee. Her fur were not properly cleaned either causing the fur to stick to our shirts and the car. See attachments. But the worse was my dog came back with haemorrhage on both her eyes with the left being blood shot. Heart broken, I called them to find out what happened. They outright denied and the lady boss spoke to me with raised voice saying in her 10 over years of business, this is not a uncommon occurrence. If only I knew, I would never have left my precious furkid with them. There was not a hint of empathy for my heart brokenness and no understanding nor solutions provided. (Perhaps because since it has occurred so many times in their establishment, she has grown numb to it. )She challenged me to bring to the vet which I promptly did. Vet confirmed that it’s due to tight leash (likely) causing blood vessel rapture. And dog needs to be kept under observation for 14 days. In my earlier phone call with them, I said I wanted to be compensated for the medical bill, to which she said, show me what your vet diagnosed first. Maybe I don’t like what he said or his diagnosis . And I won’t compensate you what you paid for the grooming. To which I will say to you now, I asked for compensation of the vet bill because this is the least you could do for putting us through such a harrowing experience yet there was not a word of apology. After seen the vet, and slapped with a $158 bill, I say to you now: Keep your money. You are a business without a heart. I will use my negative experience to raise awareness in warning other dog owners about your business practice. I will keep my dog under observation for 14 days and if she suffers any serious sight injury, I will explore all possible avenues to return her justice. Dear all dog owners, I’m sharing this so you can make more informed choices when deciding where not to bring your fur kids for their grooming. Also, Fur n Away, please don’t reply. Some concern, and an acknowledgment or apology over the phone call we had earlier would have been well received, but your approach was to further rub it in by being haughty, defensive and raising your voice at an upset and heart broken customer. This says a lot.

Pleasant, polite n accomodating staff. Got a good grooming for my doggy......they knew exactly the grooming style for Junior?