iROO - 391 Orchard Rd

3.5/5 based on 8 reviews

Contact iROO

Address :

Singapore 238872

Phone : 📞 +7
Postal code : 2
Website : https://www.facebook.com/iroosingapore/
Categories :
City : iROO

Singapore 238872
P
Peifeng Qiu on Google

M
Min Li on Google

衣服质量非常不好,买的牛仔裤洗一次就坏了,拿回去店员态度非常恶劣,买了就不负责任何售后,大家买这家衣服前要三思。
The quality of the clothes is very bad. The jeans you bought are broken after one wash. The clerk has a very bad attitude when you take them back. You will not be responsible for any after-sales after you buy them. Everyone should think twice before buying this clothes.
c
cristy vicente on Google

Takashimaya
A
Ashleigh Longue on Google

it was actually extremely cool
L
Ligia Saniz on Google

Great shopping experience.
L
Lim Hock Chuan on Google

Just another retail
T
Thluai Te on Google

The fabrics used are great and the designs are really ice but the staff is not very nice to customers.... one staff called Sabrina 'shamed' my friend and I into buying the clothes , saying our loud and complaining to another staff that we 'tried the clothes for 3 but never buy any' when we were only in the shop for less than an hour... the way she blatantly treated us made us uncomfortable and at first I was planning to buy more pieces of clothes because I felt bad but I only ended up buying 1 because of this staff ... I am a regular customer of iROO and I've been to multiple outlets but I've never had an experience like this is really shocking to me and will remain an unforgettable experience, it has really tainted iROO's reputation to me...
y
yan sun on Google

Extremely bad customer service and bad quality. Wore my shirt for only 5 hours and the part in contact with my bag strap was all fluff and lint. This has NEVER happened with my other brands' shirt. My bag strap is smooth with no protruding studs whatsoever. It is clearly iRoo's quality issue. Went to their store today to ask for an exchange but received very bad customer service. The store manager blamed it on my bag strap instead of reflecting on their own quality problem. When I showed her my bag strap and these are her own words:" this bag strap is very smooth, shouldn't be causing this problem" she said this exact sentence in chinese. Even after acknowledging that my bag strap was not the problem here, the store manager refused to do any exchange or compensation when it is clearly their quality issue. Their service attitude is also very bad with zero empathy. Will not be visiting this brand ever again.

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