Lagoon Laundry - 10 Paya Lebar Rd
3/5
★
based on 8 reviews
Contact Lagoon Laundry
| Address : | Singapore 409057 |
| Phone : | 📞 +87 |
| Postal code : | 2-21 |
| Website : | https://www.lagoonlaundry.com/ |
| Categories : | |
| City : | Lagoon Laundry |
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Joe Pala on Google
★ ★ ★ ★ ★ |
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Amelia mitchell on Google
★ ★ ★ ★ ★ |
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Kim G on Google
★ ★ ★ ★ ★ |
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Olivier Puyraud on Google
★ ★ ★ ★ ★ Good prices for dry cleaning and quick turnaround time.
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Simone Pereira on Google
★ ★ ★ ★ ★ Twice I’ve been to the shop before 5pm on Sat and it’s closed! Very frustrating!! Why it says open hours till 5pm if this isn’t true?!
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Séance AbyssTrancer on Google
★ ★ ★ ★ ★ Sent in a blazer for dry cleaning. Paid double for express service, which is considerably fast (2 days). But stain is still there, only lessened.
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Vivian L on Google
★ ★ ★ ★ ★ Zero-star service. My experience with Lagoon Laundry is so bad that it warrants a review. Sent them my pure white bedsheet and quilt cover for washing and they were returned to me in such a dirty colour. Look at the difference in the colours of the 2 pieces I sent in versus the pillowcases which I wash at home separately. The soft velvety texture of the sheets was also destroyed due to their detergent.
Wrote a letter to them and the only thing they did was to rewash. When I collected the rewashed pieces and found that the dirty colour was still obvious, the counter staff told me that nothing else could be done. She said this is just how they do things. She did not offer apology or solutions.
Zero sense of responsibility and accountability, zero service recovery, zero compensation despite ruining my sheets. Please patronise them only if you want your laundry to be destroyed.
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Henry Christian on Google
★ ★ ★ ★ ★ Used to be my go-to laundry shop. But lately it's been manned by casual workers and their service took a dive. A young Chinese female staff closed its shop on a Saturday before 5pm (the official closing time). But left a sign that says "Back in 10mins". So i waited for 45mins before realising that the shop was close for the day. I went back the following day (today). And I was greeted with the same sign again. 10mins later, the same female staff returned to the shop. When i quizzed her on why she closed the shop early the day before, she replied me matter of factly "oh, we close the shop early if there is no crowd. And oh, i forgot to take down the sign when i left yesterday"
What?!
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