Nine Fresh - Choa Chu Kang MRT Station - 21 Choa Chu Kang Ave 4

It's in the mall at the basement now in case anyone else can't find it

The black pearl and taro is always too hard and not chewy at all.

It has relocated to the basement at Lot One. Still my favourite choice to go to for affordable and generous portion dessert. Love how smart they package their drink with a baking sheet in between so that it won’t be any leakage or spills. Highly recommended!(:

Appetising,colourful & cooling dessert in a hot afternoon ! This is one of their signature dessert. Those craving for Taiwanese taro ball dessert at 九份can give a try.

I usually don’t write reviews online, but with this recent experience, I told myself it’s best to be honest with what my nephew and I felt that moment we bought drinks from this stall. I felt sad with the gentleman’s treatment with me and my nephew when we went to Nine Fresh at basement 1 in Lot One on 27 July 2021, around 6pm. No doubt that the milk tea and the fruity ayou jelly we bought were very tasty (we liked it a lot), but the gentleman could have been more professional in his act. He was impatient when it took a bit of time for us to decide what to buy, and he was offensively impolite to ask for a smaller bill which I couldn’t give because I only had two $50 bills in my wallet at that time. His tone of voice, his paralanguage, and his body language spoke louder during that moment. I understand how people work so hard everyday, and why. I can empathize with them, especially that many of us are making ends meet in this time of pandemic (including myself), but we must not forget that customers deserve professional and proper treatment wherever we are and whatever we do. I’m writing this as a piece of advice to the gentleman. His act that moment was unbecoming and needs reflection and changing.

Just wanna highlight how dishonest the cashiering staff was on the evening of 9th March 2022. I opted for a DIY Bowl and was charged accordingly for the topping. When she was closing off the lid, she would’ve noticed that the topping was not there, yet she still packed it and sent it off. It was only when I reached home then I realised. Yes the amount is not a lot but this speaks a lot about the staff’s integrity and laziness. Young lady, continue with this dishonesty and passive work ethic, you’ll never make it far in life.

Ordered from food panda and added Taro balls but it was never been added to my item. Please do not be so dishonest can. Although , it is not expensive but please do it honestly.

18/4/22i walk in to nine fresh shop which is located at lot one mall.i am asking the staff the branches :"can I change beancurd 豆花to grassjelly仙草 for nombor 7 ?" The staff answer me:"yes ,you can change to grassjelly .from beancurd豆花 at nombor 7 " Me:"okay I want nombor 7 the beancurd 豆花change to grass jelly and nombor 15 ,thank you" The staff :"okay ,I will change beancurd 豆花to grass jelly 仙草”. I don't understand it why you tell me you will change it and I find out the beancurd 豆花still inside the dessert ? what's going on you girls doing ?i am really disappointed with the service and I don't like the staff as cashiering yesterday when I say I don't have small coin ,she give me a unhappy face when she help me cop the card .